Full-Time
Senior Technical Writer
Posted on 10/22/2024
Litmus
51-200 employees
Email marketing platform for campaign optimization
Compensation Overview
$80k - $100kAnnually
Senior
No H1B Sponsorship
Toronto, ON, Canada
Must live in Canada.
- 5 - 10 Years of Experience.
- Must live in Canada and have excellent writing skills.
- 5 + years of experience in software documentation, online publishing, online help development, API documentation, installation and user guides, release notes.
- Bachelor in Computer Science, or other relevant fields.
- Strong technical aptitude to learning products through hands-on experience.
- Proven technical writing and editing skills. Superior command of the English language including rules and usage.
- Strong understanding of topic-based authoring and reusable information architecture is a must.
- Experience with Confluence, Markdown formats.
- Experience with API tools, such as Swagger, Postman.
- Experience with agile software development process and tools, such as JIRA.
- Experience with video creation is a plus.
- Experience with learning management system is a plus.
- Use your superior writing skills and attention to detail to conceptualize, plan, develop and write high-quality “modern” documentation.
- Design, draft, and edit technical and process documentation.
- Support the release and adoption of software releases.
- Drive innovation and experiment with new-age content formats, information architecture, and rich media.
- Develop world-class product information with simple and concise English by organizing ideas and translating complex technical terms into information any reader (both native and non-native English readers) can understand.
- Clarifying terminology and work with software developers for achieving consistencies in the product and documentation.
Litmus provides an email marketing platform that helps businesses improve their email campaigns to increase conversions and return on investment (ROI). The platform includes tools for email testing, analytics, and optimization, allowing users to preview emails across various devices and email clients, test for spam, and analyze performance. Litmus also uses AI to assist users in creating effective subject lines and copy. Unlike many competitors, Litmus emphasizes advanced security features and seamless collaboration tools, making it suitable for a wide range of clients from small businesses to large enterprises. The company's goal is to empower businesses to enhance their email marketing efforts through a subscription-based model that offers different pricing tiers and customization options.
Company Stage
Series B
Total Funding
$40.7M
Headquarters
Cambridge, Massachusetts
Founded
2014
6 month growth
↑ 0%1 year growth
↓ -3%2 year growth
↑ 0%
Simplify's Take
What believers are saying
- The introduction of innovative features like Link Monitoring and AI-powered content optimization can significantly enhance marketers' ability to deliver high-quality, engaging emails.
- Partnerships with high-profile artists like Katy Perry can boost brand visibility and open new avenues for creative marketing strategies.
- Litmus's continuous updates and feature rollouts demonstrate a commitment to staying at the forefront of email marketing technology, which can be attractive to potential employees and clients.
What critics are saying
- The rapid pace of feature development may lead to potential bugs or issues that could affect user experience and satisfaction.
- The email marketing industry is highly competitive, with major players like Mailchimp and Constant Contact posing significant challenges.
What makes Litmus unique
- Litmus stands out with its Email Guardian tool, which proactively monitors emails for broken links and other issues, a feature not commonly found in other email marketing platforms.
- The integration of AI-powered content optimization and personalization features allows Litmus to offer highly tailored email marketing solutions, setting it apart from competitors.
- Litmus's comprehensive industry reports, such as the 'State of ESPs Report,' provide valuable insights that further establish its authority in the email marketing space.
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