Italian Customer Support
speakit
Italian Customer Support
speakit
Digital dictation and speech recognition solutions
speakit · Greece (Remote) · Full-time · Posted 2026-08-07
Workplace: remote
Department: Italian
Are you fluent in Italian and passionate about delivering exceptional customer experiences? Join an international customer support team representing one of the world's leading premium automotive brands and become part of a dynamic, multicultural environment.
What you'll do
• Provide high-quality customer support to Italian-speaking customers via phone, email and chat.
• Assist customers with inquiries related to products, services and after-sales support.
• Identify customer needs and provide accurate, timely and professional solutions.
• Maintain detailed and accurate records of customer interactions.
• Collaborate with internal departments to ensure efficient issue resolution.
• Deliver an outstanding customer experience while meeting quality and performance standards.
Native or fluent Italian (C1/C2).
Good level of English (B2 or higher).
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Speak-IT is the UK’s leading Digital Dictation and Speech Recognition specialist, offering bespoke speech-to-text workflow solutions for sectors such as healthcare, legal, and education. Their product approach combines hardware, software, and services to turn spoken words into typed text through customized workflows that fit each industry’s needs. They work with major players in the voice technology field and provide unbiased advice, ongoing support, and hands-on service to ensure smooth implementation and use. Compared with competitors, Speak-IT differentiates itself through its long-standing presence since 1990, strong partnerships, and a focus on practical, personable customer service. The company’s goal is to help organizations improve efficiency and accuracy in documentation by delivering practical, integrated voice technology solutions and expert support.
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