Princess Cruises

Premium cruise line with global itineraries

Activity Staff

Food Service & HospitalityUpdated on Nov 14

Full-timeNew York, NY, USANo salary listed

About the Job

Requirements

Proven experience in guest-facing roles within hospitality, tourism, entertainment, recreation, or a related field, with a strong track record of delivering engaging guest experiences.
Demonstrated understanding of guest experience principles and a genuine passion for creating memorable, inclusive activities for individuals and families of all ages and abilities.
Confident stage presence with a natural, charismatic, and energetic delivery style; comfortable emceeing events, leading games, and speaking to large groups.
Excellent interpersonal and communication skills in English, both verbal and written, with the ability to connect with guests from diverse cultural backgrounds.
Strong organizational skills with the ability to manage multiple activities, adapt to changing schedules, and maintain a calm, professional demeanor in a fast-paced environment.
Basic knowledge of health, safety, and sanitation standards, with a commitment to following HESS and public health protocols at all times.
Comfortable learning and using digital tools and applications, including MedallionClass technology, to support activity delivery and personalize the guest experience.
Collaborative team player who builds positive working relationships and supports teammates to achieve shared goals and Service Excellence standards.
High level of personal presentation, reliability, and professionalism, reflecting Princess Cruises’ brand values at all times.
Willingness to live and work at sea for extended periods, including working varied shifts, sea days, port days, weekends, and holidays as required.

Responsibilities

Create memorable, guest-centric experiences by consistently delivering activity and entertainment programs that align with Princess brand standards, Service Excellence, and all health, environmental, safety, and security protocols.
Host, emcee, and actively participate in a wide range of onboard activities and events, ensuring they are engaging, inclusive, and appropriate for guests of all ages and demographics.
Embrace and confidently use MedallionClass products, services, and applications to recognize guests, personalize interactions, and enhance the overall onboard experience.
Own assigned activity and experience areas, ensuring spaces are prepared, safe, welcoming, and maintained to the highest standards before, during, and after events.
Collaborate closely with Entertainment leadership and onboard teammates to plan, promote, and deliver the activity program, sharing feedback and ideas to continuously improve the guest experience.
Provide accurate, friendly information on daily programs, ship services, policies, itineraries, and port highlights, proactively anticipating and responding to guest questions and needs.
Arrive at events early to complete all setup requirements, conduct sound and equipment checks as needed, and greet guests with a warm, professional, and energetic presence.
Demonstrate strong stage presence and performance standards in line with the Cruise Staff Tier Program, maintaining a confident, charismatic, and guest-focused delivery style.
Use consumables, props, and equipment responsibly, ensuring items are stored, cleaned, and cared for in accordance with company guidelines and public health standards.
Actively support a safe and healthy onboard environment by following all health, environmental, safety, and security, public health, and company procedures, and by promptly reporting any concerns or incidents.

Set a course for adventure with Princess Cruises!

As one of the world's leading cruise brands and an employer of choice in the industry, Princess Cruises offers exciting career opportunities aboard a fleet recognized for exceptional guest experiences and innovation at sea.

Our teammates represent more than 60 nationalities and bring diverse talents, perspectives, and experiences to life every day. Together, we create memorable moments for guests while building rewarding careers in a supportive, inclusive, and globally connected environment.

At Princess Cruises, we are passionate about delivering exceptional service and creating unforgettable experiences. We are looking for individuals who share our commitment to excellence, thrive in a team environment, and take pride in making a positive impact on our guests and fellow teammates.

As part of the Princess family, you'll enjoy competitive benefits, professional development opportunities, international career pathways, and the unique opportunity to explore some of the world's most breathtaking destinations.

Create memorable, guest-centric experiences by consistently delivering activity and entertainment programs that align with Princess brand standards, Service Excellence, and all health, environmental, safety, and security (HESS) protocols.
Host, emcee, and actively participate in a wide range of onboard activities and events, ensuring they are engaging, inclusive, and appropriate for guests of all ages and demographics.
Embrace and confidently use MedallionClass products, services, and applications to recognize guests, personalize interactions, and enhance the overall onboard experience.
Own assigned activity and experience areas, ensuring spaces are prepared, safe, welcoming, and maintained to the highest standards before, during, and after events.
Collaborate closely with Entertainment leadership and onboard teammates to plan, promote, and deliver the activity program, sharing feedback and ideas to continuously improve the guest experience.
Provide accurate, friendly information on daily programs, ship services, policies, itineraries, and port highlights, proactively anticipating and responding to guest questions and needs.
Arrive at events early to complete all setup requirements, conduct sound and equipment checks as needed, and greet guests with a warm, professional, and energetic presence.
Demonstrate strong stage presence and performance standards in line with the Cruise Staff Tier Program, maintaining a confident, charismatic, and guest-focused delivery style.
Use consumables, props, and equipment responsibly, ensuring items are stored, cleaned, and cared for in accordance with company guidelines and public health standards.
Actively support a safe and healthy onboard environment by following all HESS, public health, and company procedures, and by promptly reporting any concerns or incidents.

Proven experience in guest-facing roles within hospitality, tourism, entertainment, recreation, or a related field, with a strong track record of delivering engaging guest experiences.
Demonstrated understanding of guest experience principles and a genuine passion for creating memorable, inclusive activities for individuals and families of all ages and abilities.
Confident stage presence with a natural, charismatic, and energetic delivery style; comfortable emceeing events, leading games, and speaking to large groups.
Excellent interpersonal and communication skills in English, both verbal and written, with the ability to connect with guests from diverse cultural backgrounds.
Strong organizational skills with the ability to manage multiple activities, adapt to changing schedules, and maintain a calm, professional demeanor in a fast-paced environment.
Basic knowledge of health, safety, and sanitation standards, with a commitment to following HESS and public health protocols at all times.
Comfortable learning and using digital tools and applications (including MedallionClass technology) to support activity delivery and personalize the guest experience.
Collaborative team player who builds positive working relationships and supports teammates to achieve shared goals and Service Excellence standards.
High level of personal presentation, reliability, and professionalism, reflecting Princess Cruises’ brand values at all times.
Willingness to live and work at sea for extended periods, including working varied shifts, sea days, port days, weekends, and holidays as required.

About the Company

Princess Cruises

Premium cruise line with global itineraries

Princess Cruises operates a fleet of modern ships that sail to more than 380 destinations on over 160 itineraries, offering premium cruise vacations. Guests board ships to enjoy dining, entertainment, and activities both at sea and in port. The product centers on all-inclusive cruise experiences with accommodations, meals, and excursions bundled into itineraries, and it uses Princess MedallionClass technology—wearable devices and a companion app—to streamline check-in, service requests, and personalized interactions before and during the voyage. The company sets itself apart with its premium positioning, extensive global network of itineraries, strong emphasis on guest service, and the MedallionClass experience, supported by a large team on land and at sea. The goal is to provide memorable travel experiences with high standards of safety, environmental stewardship, and customer care, helping guests create lasting memories.

Company size: 10,001+
Company stage: Not listed
Total funding: Not listed
Headquarters: Santa Clarita, CA
Founded: 1965

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