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AAA Club Alliance

Automotive membership and travel services

Battery Sales Technician

Full-TimeUpdated on 10/23/2026
$23.65/hr
Entry
Woodlawn, MD, USA
In Person
Automotive Service & RepairAutomotive Mechanical Repair & Maintenance

About the job

Requirements
  • Must be at least 21 years old.
  • Completion of a high school diploma or equivalent.
  • Valid driver's license with a satisfactory driving record and ability to operate passenger vehicles and trucks with automatic and manual transmissions.
  • Ability to pass a physical examination every two years as required by Department of Transportation or company policy.
  • Satisfactory pre- and post-employment criminal, drug, and motor vehicle screening results.
  • Must successfully complete required departmental training courses within 60 days of hire and any additional future departmental training; schedule adjustments may be needed to attend training.
  • Knowledge and skills to perform diagnostic tests, recommend solutions, and sell and install batteries in various types of vehicles.
  • Ability to communicate effectively in writing, verbally, and using assigned technology.
  • Ability to use hand tools to provide service.
  • Basic skills using email and Global Positioning System (GPS) technology.
  • Ability to operate passenger vehicles and light- to medium-duty trucks while primarily working from a service vehicle.
  • Ability to lift and carry equipment weighing up to 75 pounds; bend, kneel, and balance to inspect vehicles and change tires; and push vehicles occasionally. Requires complete dexterity and fine and gross motor skills. Daily exposure to traffic noise and two-way radios.
Responsibilities
  • Provide mobile battery services using established guidelines and quality control procedures; perform diagnostic tests and recommend solutions, including selling and installing batteries in various types of vehicles.
  • Keep abreast of battery options and sales techniques.
  • Provide lockout, fuel delivery, battery jump-start, and tire-change services as needed, using established guidelines and quality control procedures.
  • Communicate effectively with members to keep them informed and ensure their safety.
  • Make sound decisions regarding safe vehicle service and accommodate member needs.
  • Enter call information accurately into in-truck technology, process payments, handle cash, and complete required reports.
  • Conduct vehicle and equipment inspections and ensure they are in safe operating condition and meet all requirements. Keep the fleet vehicle and equipment adequately secured, including when the vehicle is not in use.
  • Perform other duties as assigned.
Desired Qualifications
  • Three years of experience in an automotive or mechanical environment, or technical school, or at least three years of experience in sales and/or customer service.

About the company

AAA Club Alliance is a membership organization providing roadside assistance, automotive services, insurance, travel planning, financial products, and member discounts across its operating territory. It serves drivers, travelers, households, and businesses through digital channels, contact centers, local stores, car care locations, and affiliated service operations. The organization brings together several regional AAA clubs and trade names under a shared operating structure. Teams work across roadside service, automotive repair, insurance, travel, membership support, retail operations, financial services, technology, marketing, and corporate functions.

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