SAIC

Technology integrator delivering defense IT solutions

ServiceNow Inventory Control Associate

Enterprise ApplicationsConfirmed live in the last 24 hours

Full-timeWashington, DC, USANo salary listed

About the Job

Requirements

A bachelor's degree is required, or four years of experience may be substituted for the degree.
At least two years of experience is required.
Ability to obtain and maintain a public trust requiring U.S. citizenship.
Prior experience serving as the point of contact for hardware asset control.
Hands-on knowledge of using ServiceNow to track hardware and software assets.
Strong communication and organizational skills.

Responsibilities

Provide end-to-end lifecycle management for government-owned and leased hardware, software, cloud assets, and associated entitlements.
Act as the centralized point of inventory control for hardware assets using ServiceNow.
Provide Hardware Asset Management services to maintain accurate visibility, accountability, and lifecycle control of physical IT assets.
Track assets from acquisition through disposal, support audit readiness, and enable operational decision-making.
Manage and document intake, put-away, and issuance of hardware and consumables in stockrooms and warehouses.
Register, update, and audit asset records, including laptops, servers, and peripherals, throughout their lifecycle using ServiceNow.
Coordinate hardware deployments, device refreshes, and equipment retrieval for on-site and remote employees.
Manage software licenses, subscriptions, and entitlements to ensure compliance with vendor agreements and federal requirements.
Support asset intake, deployment, transfer, and retirement processes.
Maintain asset records aligned with procurement and inventory data.
Coordinate with Asset Management task areas for reconciliation and audits.
Support software license tracking and compliance reporting.
Create and maintain knowledge articles for common incidents and requests.
Ensure knowledge content is reviewed and approved before publication.
Identify data discrepancies and escalate issues to the appropriate team members.
Promote knowledge reuse to reduce incident resolution times.
Retire outdated or inaccurate knowledge content.

SAIC is looking for a ServiceNow Inventory Control Associate will support IT Asset Management (ITAM) processes within ServiceNow to track the lifecycle of hardware and software assets. The ITAM lead will also support Knowledge Management to improve operational efficiency and consistency. Provide end-to-end lifecycle management for IT assets, including Government-owned and leased hardware, software, cloud assets, and associated entitlements.

Hybrid' 3 days onsite / 2 days remote - Washington D.C.

Key Responsibilities:

Act as the centralized point of inventory control for hardware assets using ServiceNow
Provide full Hardware Asset Management (HAM) services to maintain accurate visibility, accountability, and lifecycle control of all physical IT assets
Ensure assets are properly tracked from acquisition through disposal, support audit readiness, and enable operational decision-making
Manage and document the intake, put-away, and issuance of hardware and consumables in stockrooms and warehouses
Register, update, and audit asset records (e.g., laptops, servers, peripherals) across their entire lifecycle using ServiceNow
Coordinate hardware deployments, device refreshes, and equipment retrieval for both on-site and remote employees
Manage software licenses, subscriptions, and entitlements to ensure compliance with vendor agreements and federal requirements
Support asset intake, deployment, transfer, and retirement processes
Maintain asset records aligned with procurement and inventory data
Coordinate with Asset Management task areas for reconciliation and audits
Support software license tracking and compliance reporting
Create and maintain knowledge articles for common incidents and requests
Ensure knowledge content is reviewed and approved prior to publication
Identify data discrepancies and escalate issues to the appropriate team members
Promote knowledge reuse to reduce incident resolution times
Retire outdated or inaccurate knowledge content

Required:

BS and 2+ years experience (4 years experience in lieu of degree)
Ability to obtain and maintain a public trust requiring U.S. Citizenship
Have been a POC for hardware asset control
Hands on knowledge using ServiceNow to track hardware and software assets
Excellent communication and organizational skills

About the Company

SAIC

Technology integrator delivering defense IT solutions

SAIC is a technology integrator that supports the U.S. government with engineering and IT services for defense, space, and intelligence missions. Its offerings include integrating complex systems, software, data analytics, cybersecurity, and digital engineering to help national security programs run smoothly. The company operates by combining technical expertise with large-scale government contracts, delivering end-to-end solutions from planning and development to deployment and support. Unlike many firms that focus on a single product, SAIC differentiates itself through a long history of government work, its origins as an employee-owned company, and its growth through strategic acquisitions to broaden capabilities in digital engineering, mission IT, and related services. SAIC’s goal is to enable national defense and intelligence operations by providing the technology and services needed to design, build, and maintain critical systems at scale.

Company size: 10,001+
Company stage: IPO
Headquarters: Reston, VA
Founded: 1969

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