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Full-Time

Account Manager

Advertising Solutions, Quests, West

Confirmed live in the last 24 hours

Discord

Discord

1,001-5,000 employees

Voice, video, and text communication platform

Consumer Software
Social Impact

Compensation Overview

$160k - $239.3kAnnually

+ Equity + Benefits

Senior, Expert

Remote in USA

Must be based on the West Coast.

Category
Customer Success Management
Sales & Account Management
Required Skills
Sales
Communications
Marketing
Requirements
  • 5+ years experience as an Account Manager in media/advertising/ad tech space, preferably with a focus on the gaming industry
  • Deep understanding of the Gaming landscape and digital media including formats & buying tactics
  • Understanding of how the Gaming advertisers measure media across app and web and any relevant third party tools
  • Fluency across full-funnel campaigns e.g. brand, mid and lower funnel
  • Ability to build strong relationships with partners/clients and influence buying decisions
  • Expertise in putting together client reporting such as wrap reports & QBRs
  • Ability to tell a story with data through data trend analysis and presentations
  • Strong technical understanding and ability to troubleshoot
  • Willingness to travel for regional in-person client meetings
Responsibilities
  • Drive overall client success and own responsibility for the performance of advertising campaigns
  • Manage day-to-day communications around clients and their accounts both internally and externally.
  • Provide quantitative and qualitative reports to drive continuous improvement, optimization, and innovation for key accounts and earn repeat business
  • Work with the Sales team and cross-functional colleagues including product, marketing, operations, and data science to ensure client success and achieve defined KPIs
  • Execute on strategy that supports organizational goals, become an expert in Discord solutions and adapt recommendations to suit varying client needs that creates win-win situations for both Discord and its partners
  • Build strong relationships with clients, understand their businesses and upsell based on campaign KPIs and performance.

Discord is a communication platform that allows users to connect through voice, video, and text. It serves as a space for friends and communities to gather and share their interests, accommodating a wide range of groups from artists to study teams. Users can join various communities, known as servers, which host discussions and activities related to specific topics. Unlike many other platforms, Discord does not rely on advertisements or selling user data; instead, it offers a premium subscription service called Nitro, which provides additional features like enhanced streaming quality and customization options. The goal of Discord is to create a welcoming environment where people can build connections and engage with others who share similar passions.

Company Stage

Series H

Total Funding

$980.2M

Headquarters

San Francisco, California

Founded

2015

Growth & Insights
Headcount

6 month growth

-32%

1 year growth

-27%

2 year growth

-10%
Simplify Jobs

Simplify's Take

What believers are saying

  • Discord's impressive revenue growth of 44% in 2022, despite a challenging market, indicates strong financial health and resilience.
  • The company's $500 million funding round and $15 billion valuation highlight its robust market position and potential for future growth.
  • Working at Discord offers the opportunity to be part of a platform that fosters diverse communities and meaningful connections, making a positive social impact.

What critics are saying

  • The slowing revenue growth rate could indicate potential challenges in sustaining high growth levels in the future.
  • The competitive landscape of communication platforms is intense, with new entrants and existing giants posing constant threats.

What makes Discord unique

  • Discord's ad-free model and focus on user privacy set it apart from competitors who rely heavily on advertising revenue.
  • The platform's Nitro subscription offers unique perks like higher quality streams and customizations, enhancing user experience and loyalty.
  • Discord's acquisition of Gas and its commitment to keeping it as a standalone app shows a strategic approach to expanding its user base without diluting its core offering.

Benefits

Stay healthy - We take care of our team with comprehensive Medical, Dental, and Vision plans.

Parental perks - Spend some quality time with the next generation with parental leave, fertility, adoption, and surrogacy benefits.

Kick back - Stay refreshed with over 19 paid holidays, use-what-you-need sick days, and four weeks of PTO.

Commute easy - In a non-COVID world, get up to $270 per month for your commuting and parking needs.

The loadout - When we’re back in the office, enjoy daily catered lunches and snacks, a desk fund to make your space yours, and whatever you need for your computer setup, including a headphone allowance.

Wellness on us - Take advantage of a quarterly wellness allowance for your gym membership or other wellness activities. Virtual yoga every week!

Transgender benefits - Discord will reimburse up to $20,000 for any procedure related to transition.

Discord HQ - Our office is located in Potrero Hill, a little neighborhood in San Francisco near awesome coffee and food.

Relocation - Excellent relocation bonuses for new hires moving to San Francisco (once it’s safe to return).