Customer Service Representative

Job Description

Domino's Pizza in Jacksonville, United States is seeking a friendly and efficient Customer Service Representative to join our team at our 901 W MORTON AVE location. As a key member of our customer-focused organization, you'll play a vital role in ensuring our customers have a great experience with every interaction.

• Provide exceptional customer service by greeting customers, taking orders, and addressing inquiries in a professional and friendly manner
• Process customer orders accurately and efficiently through phone calls and in-person interactions
• Prepare and make pizzas according to company standards and customer specifications
• Handle cash transactions and operate the point-of-sale system with precision
• Maintain a clean and organized work environment, adhering to food safety and hygiene standards
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks to uphold the store's cleanliness standards
• Demonstrate flexibility in handling multiple tasks and adapting to changing priorities
• Lift and move items weighing up to 25 lbs as needed

Qualifications

• Strong customer service skills with a friendly and empathetic demeanor
• Excellent communication abilities, both verbal and written
• Basic math skills for accurate cash handling and order processing
• Ability to follow directions and adhere to company policies and procedures
• Physical stamina to stand for extended periods and lift up to 25 lbs
• Basic computer skills for operating order-taking systems
• Demonstrated multitasking ability in a fast-paced environment
• Keen attention to detail to ensure order accuracy
• Flexibility to work weekends, holidays, and various shifts as needed
• Team-oriented mindset with a willingness to collaborate and support colleagues
• High school diploma or equivalent preferred (but not required)

Additional Information

All your information will be kept confidential according to EEO guidelines.