Assistant Director of Enrollment Management for Flex Programs

Location

ST. LOUIS, MO 63130



Scheduled Hours

37.5

Position Summary

The Assistant Director of Enrollment Management, Flex Programs engages, cultivates, and converts working professionals for the Flex MBA and the newly launched Flex MS in Finance. Part-time enrollment is an important component of the school’s long-term financial model, and this role serves on the front line of that effort, building relationships with prospective students and helping them navigate an important career and educational decision.

Reporting to the Director of Flex Graduate Enrollment Management, the Assistant Director manages candidate relationships from initial interest through enrollment, proactively develops new prospects through direct outreach and employer engagement, and represents both programs at virtual and in-person events. The role directly supports annual enrollment and revenue objectives for the Flex MBA and helps build and grow demand for the Flex MSF.

The ideal candidate is goal-oriented, personable, and collaborative; listens before pitching; builds rapport quickly; and follows through completely. Consultative sales and business development backgrounds are as welcome as admissions experience. The position is expected to develop a deep understanding of the Flex student experience and curriculum, including participation in the Flex MBA program as professional development when appropriate and eligible under University policies.

Job Description

• Prospect Engagement & Funnel Management

  • Manage prospective students from initial engagement through enrollment, building relationships around each candidate’s career goals, motivations, and constraints.
  • Provide personalized, consultative guidance on program fit and the decision to pursue graduate education while working.
  • Meet the speed-to-lead standard on every assigned inquiry. No qualified inquiry waits.
  • Maintain proactive communication and follow-up by phone, email, text, virtual, and in-person interaction. Re-engage stalled prospects, applicants, and admits.
  • Maintain complete, current, and accurate candidate records in Salesforce. The forecast the team runs on is assembled from these inputs.

• Prospect Development & Outreach

  • Proactively source new prospects through targeted outreach, referrals, alumni, employer connections, and events—including tabling and on-site recruitment at companies.

• • Support employer, alumni, and community enrollment initiatives led by the Director and the Assistant Dean of Part-Time Programs.

• • Help build early demand for the newly launched Flex MSF: identify audiences, test outreach, and report what converts.

• • Share candidate and market intelligence with the Director.

• Events & Program Representation

  • Represent the Flex MBA and Flex MSF at virtual and in-person program previews, information sessions, networking events, corporate engagements, and networking events.
  • Present program information and facilitate prospect-facing sessions.
  • Build relationships with event attendees and conduct timely follow-up.
  • Partner with the Director and other Olin teams on event execution.

• Admissions & Enrollment Support

  • Support Flex admissions and scholarship processes: provide candidate context and insights from ongoing interactions. Decisions are made by the Director and the Assistant Dean of Part-Time Programs.
  • Conduct candidate conversations and interviews as assigned.
  • Guide applicants through next steps and keep them engaged through the decision process.
  • Run admitted-student follow-up and melt-prevention outreach through enrollment, coordinating the handoff to Student Affairs onboarding.
  • Perform other duties as assigned

Working Conditions:

Job Location/Working Conditions

• Normal office environment. 5–10% travel, primarily local and regional: employer sites, corporate engagements, and recruitment events. Regular evening and occasional weekend events, with extended hours during peak enrollment periods.

Physical Effort

• Typically sitting at a desk or table.

Equipment

• Office equipment, including Salesforce and virtual meeting platforms. Reliable remote access required while traveling.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

Bachelor's degree

Certifications/Professional Licenses:

No specific certification/professional license is required for this position.

Work Experience:

Relevant Experience (3 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.

Preferred Qualifications

Education:

Master's degree

Certifications/Professional Licenses:

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience:

No additional work experience unless stated elsewhere in the job posting.

Skills:

Change Management Strategies, Communication, Creative Approaches, Microsoft Office, Multitasking, Organizing, Personal Initiative, Prioritization, Project Administration, Relationship Building, Services Development, Teamwork

Grade

G11

Salary Range

$53,100.00 - $90,600.00 / AnnuallyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email[email protected]or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Take advantage of our free Metro transit U-Pass for eligible employees.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity or shared ancestry, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. As a federal contractor, the university maintains affirmative action programs to implement its equal employment opportunity policy for individuals with disabilities and protected veterans, in accordance with Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 (VEVRAA), as amended.