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Kaiser Permanente

Integrated healthcare provider and payer platform

Supervisor - Pharmacy Care Delivery, Acute Care Pharmacy

PharmacyConfirmed live in the last 24 hours
Full-timeFontana, CA, USANo salary listedIn-person

About the Job

Requirements

  • Doctorate of Pharmacy or equivalent degree, such as a Bachelor's of Pharmacy from a School of Pharmacy, and completion of a Post-Graduate Year 1 residency at time of hire, or a Doctorate of Pharmacy or equivalent degree and at least two years of experience as a Pharmacist and/or Pharmacist Intern in pharmacy or a directly related field.
  • A California pharmacist license is required at hire.
  • A National Provider Identifier is required within six months of hire.

Responsibilities

  • Complete moderately complex tasks to achieve Pharmacy strategic priorities and goals across inpatient pharmacy practice settings.
  • Supervise inpatient operational performance across the assigned service area and guide task completion for pharmaceutical care, service, and operations, including the integration of centralized support services and technology.
  • Ensure the team delivers quality pharmaceutical care and services, with a focus on inpatient pharmacy, and complies with regulatory and corporate requirements.
  • Oversee evaluation and consistent deployment of processes and tools to measure the quality of pharmaceutical care, operations, and service.
  • Manage team work on appropriate pharmaceutical use, drug-use initiatives, and care-management initiatives.
  • Maintain relationships with medical center leaders and staff, including laboratory, nursing, and physician partners, to provide pharmaceutical consultative advice and oversight and monitor execution of practices.
  • Create agendas and facilitate staff meetings, clinical practice meetings, and staff huddles to align teams.
  • Update and revise compounding master formulas and manage formulary dispensing records and templates in pharmacy dispensing programs.
  • Guide the team and approve and review medication, supplies, recharges, and inventory to ensure drug availability and mitigate supply shortages.
  • Recommend developmental opportunities, provide team members with feedback, mentor and coach them, support performance management, provide training and development, and delegate tasks and decisions with appropriate guidance.
  • Supervise and coordinate daily activities of a designated work team or unit; monitor completion of action items and assignments; ensure policies and procedures are followed; align team standards; measure progress; resolve escalated issues; develop work plans; coordinate and distribute resources; remove performance obstacles; and recommend improvements aligned with operational objectives.
  • Lead the team in implementing and developing drug therapy, overseeing proper drug-use management, teaching team members to create moderately complex medication-utilization content, and collaborating with senior healthcare providers to gather sources on market changes and new drugs.
  • Collaborate across teams to provide input on standard pharmacotherapeutic drug-regimen guidelines and training; guide team members, patients, and healthcare providers on appropriate medication use, application, and interactions; provide drug information; drive strategies supporting member financial and therapeutic objectives; and evaluate member-data reports and carry out action plans.
  • Supervise pharmacy and provider education efforts to positively affect patient compliance and prescribing practices.
  • Manage relationships with care providers and members and organize team workflow for pharmaceutical information covering drug therapy, adverse effects, compliance, appropriate use, and handling.
  • Lead research and identification of issues and recommendations for patient-specific drug therapy plans; evaluate therapy through interviews, physical assessment, patient education, and clinical laboratory monitoring.
  • Model, collect, and analyze therapeutic workflow outcomes, identify trends, and present findings to healthcare providers to collaboratively improve drug plans.
  • Lead implementation, evaluation, and reporting of utilization of targeted medications and medication classes, and develop strategies for safe, rational, and cost-effective prescribing.
  • Supervise development and implementation of clinician or department-level decisions, support, and feedback using tools that support the drug-use process.
  • Supervise improvements and coordination of complex pharmaceutical care and optimal resource utilization across hospital, acute, and ambulatory patient-care settings.
  • Lead the team in monitoring compliance with state and federal laws, regulatory bodies, quality standards, and organizational service standards; supervise adherence to Drug Enforcement Administration, State Board of Pharmacy, Health Insurance Portability and Accountability Act, and internal policies; maintain compliance with applicable regulatory and accreditation requirements; encourage reporting and investigate and resolve escalated member concerns; and supervise collaboration with physicians, other medical professionals, and health plan personnel to assure quality and process outcomes.

Desired Qualifications

  • Post-Graduate Year 2 residency or fellowship.
  • Board certification, such as Pharmacotherapy Specialist (BCPS).

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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