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Accenture

Advises businesses and runs their technology

Salesforce Consultant / Engineer

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeNo salary listedIn-person

About the Job

Requirements

  • At least 2 years of experience in one or more of the following: configuration design and development of Salesforce or other CRM solutions (Sales Cloud, Service Cloud, or Community Cloud); coding for Salesforce or other CRM solutions using Lightning Web Components, Apex, or Visualforce; Java development; single-page application or progressive web application development; experience with Angular, React, or Vue; or consulting or system implementation in the field-service business domain.

Responsibilities

  • Promote business transformation in customers’ customer-service (CRM) operations using Salesforce.
  • Handle the full project scope, from system design and requirements definition through design, development, testing, and offshore management.
  • Work across a broad range of project phases in diverse industries.

Desired Qualifications

  • General knowledge of CRM, including sales-force automation, call centers, field service, agency support, customer portals, and agency portals.
  • Experience leading a team of approximately 3–5 people on a CRM solution implementation project, including team operations, progress, quality, issue management, and customer interaction.
  • Implementation experience with Salesforce Field Service Lightning or ServiceMax.

About the Company

Accenture

Advises businesses and runs their technology

Accenture advises large businesses and public agencies on strategy, builds their technology systems and runs ongoing operations. Its teams connect business planning with implementation, covering areas such as cloud migration, cybersecurity and customer experience. Consultants work with clients to redesign processes, while engineers integrate software from technology partners and maintain the resulting systems for multinational organizations. Clients pay for project work or continuing services, including application support and business processes such as finance and customer service. Accenture was founded in 1989 and has its headquarters in Dublin, Ireland.

Company size
10,001+
Company stage
IPO
Headquarters
Dublin, Ireland
Founded
1989

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