Z

Ziegler Companies

Transportation Dispatcher

Logistics & TransportationUpdated on Nov 12
Full-timeShakopee, MN, USA$64.4k - $77.3kIn-person

About the Job

Requirements

  • A high school degree is required.
  • Strong familiarity with Department of Transportation regulations in Minnesota, Iowa, Wisconsin, and Missouri and with Federal Motor Carrier Safety Administration regulations is required.
  • Strong personal-computer knowledge, including Microsoft Office Suite applications Outlook, Word, and Excel, is required.
  • A strong understanding of transportation processes is required.
  • The role requires attention to detail, customer focus, efficiency, problem solving, and teamwork.
  • The role requires the ability to stand, walk, use hands, talk, and hear.

Responsibilities

  • Coordinate equipment movement for the Agriculture, Rental, and Product Support divisions using internal resources and external third-party vendors efficiently and cost-effectively.
  • Manage, support, and conduct performance reviews for assigned drivers.
  • Communicate haul requests to drivers via TDM.
  • Answer drivers', coordinators', and sales team's questions by phone or email in a timely manner.
  • Promptly communicate delays, issues, or concerns with completing requested hauls.
  • Collaborate with stakeholders to ensure seamless equipment transportation.
  • Maximize company-asset utilization using dispatching and tracking tools.
  • Make business decisions and answer questions based on knowledge of vehicle capacities and capabilities.
  • Provide after-hours support for emergency haul requests.
  • Maintain relationships with outside vendors and identify new vendors as needed.
  • Negotiate prices with third-party vendors to remain competitive.
  • Use haul-bidding tools, currently 123Loadboard, to secure the best price for hauls.
  • Award haul bids to carriers based on price, service level, quality, and availability.
  • Ensure loads assigned to internal resources are completed in accordance with federal, state, and local regulations.
  • Promote a safe work environment and devise action plans to correct unsafe conditions.
  • Monitor department key performance indicators to ensure operational effectiveness.
  • Follow up immediately on customer complaints regarding hauling or other issues.
  • Maintain and share knowledge of company products to better serve customers.
  • Promote and demonstrate the Ziegler Way.
  • Converse regularly with drivers and managers to ensure issues at branches and locations are addressed.
  • Communicate state-specific road restrictions to the sales group.
  • Perform other duties as assigned by the Transportation and Fleet Manager.

Desired Qualifications

  • A four-year degree is preferred.
  • Past carrier-selection and negotiation experience is preferred.

About the Company

Company size
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Company stage
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Total funding
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Headquarters
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Founded
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