Centre for Strategic Infocomm Technologies

Develops secure cybersecurity solutions and research

System Reliability Engineer - Data Centre

System AdministrationConfirmed live in the last 24 hours

Full-timeSingaporeNo salary listedIn-person

About the Job

Requirements

A degree or professional qualification in Computer Science, Computer or Electrical Engineering, Information Technology, or a related field.
Good technical knowledge of IT infrastructure, including servers, storage, networking, and cloud technologies.
Proficiency in IT management software and tools.

Responsibilities

Oversee and manage day-to-day IT operations within the data centre, including monitoring, incident management, and problem management.
Lead the end-to-end incident management lifecycle, including immediate troubleshooting, root cause identification, resolution implementation to restore services, and comprehensive post-incident analysis.
Develop and maintain documentation on IT infrastructure, operations, and procedures within the data centre.
Perform capacity planning to ensure IT infrastructure is scalable for future demands.
Collaborate and coordinate with Data Centre Facilities teams on power, cooling, and physical infrastructure matters.
Design and implement an observability platform alongside network monitoring tools for performance monitoring and real-time alerting of IT devices and networks.
Implement and manage remote management tools for out-of-band access and control of IT devices and servers.
Define, implement, and track SRE metrics, including SLOs, SLIs, and error budgets, to improve data centre IT reliability.

Desired Qualifications

Knowledge of data centre power and cooling infrastructure is beneficial.
Two years of working experience in IT operations is preferred.

You will be part of a dynamic team responsible for ensuring the reliability, availability, and performance of our data centre's IT operations. As a System Reliability Engineer (Data Centre), you will oversee the day-to-day IT operations within the data centre, working closely with various teams to ensure seamless IT service delivery. While knowledge of data centre power and cooling infrastructure is beneficial, the primary focus of this role is on IT operations. You will collaborate with Data Centre Facilities teams on matters related to power, cooling, and physical infrastructure as needed. You must have a good understanding of cloud infrastructure technologies, architecture, and site reliability engineering (SRE) principles.

Responsibilities

Oversee and manage IT operations within the data centre, including day-to-day monitoring, incident management, and problem management
Lead the end-to-end incident management lifecycle that encompass immediate troubleshooting, root cause identification, and resolution implementation to restore services, followed by comprehensive post-incident analysis
Develop and maintain documentation on IT infrastructure, operations, and procedures within the data centre
Perform capacity planning to ensure IT infrastructure is scalable for future demands
Collaborate and coordinate with Data Centre Facilities teams on matters related to power, cooling, and physical infrastructure
Design and implement robust observability platform alongside network monitoring tools for performance monitoring and real-time alerting of IT devices and networks
Implement and manage remote management tools for out-of-band access and control of IT devices and servers
Define, implement, and track SRE metrics, including SLO, SLI, and error budgets to improve data centre IT reliability

Requirements (Minimum Qualifications)

A degree or professional qualification in Computer Science, Computer or Electrical Engineering, Information Technology or a related field
Good technical knowledge in IT infrastructure, including servers, storage, networking, and cloud technologies
Proficient in IT management software and tools
2 years of working experience in IT operations is preferred
Fresh graduates are welcomed to apply

As CSIT is an agency under the Ministry of Defence (Singapore), only Singapore Citizens will be considered.

About the Company

Centre for Strategic Infocomm Technologies

Develops secure cybersecurity solutions and research

CSIT builds cybersecurity and secure digital solutions to safeguard Singapore’s national security, conducting applied cybersecurity research and developing AI and data-exploitation tools in a self-built secure cloud. Its engineers design and deploy software within this private cloud to counter digital threats and protect highly sensitive information. The center’s work is closely tied to national defense, focusing on applied research rather than consumer products and using an in-house secure cloud. Its goal is to shield Singapore from cyber threats and safeguard sensitive secrets through advanced technology.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: Singapore, Singapore
Founded: 2003

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