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speakit

Digital dictation and speech recognition solutions

French Client Service Consultant

Customer SupportConfirmed live in the last 24 hours
Full-timeRemote in Greece€14.7k - €16.8k

About the Job

Requirements

  • Native or near-native proficiency in French.
  • At least B2-level English proficiency.
  • Ability to multitask, prioritize, and manage time effectively.
  • Strong phone contact-handling skills and active listening.
  • Problem-solving ability.

Responsibilities

  • Answer customer queries by phone, email, or chat, building customer trust through empathetic, personalized conversations.
  • Strive for first-call resolution and take ownership of customer needs and issues, engaging with clients in a friendly and professional manner.
  • Listen actively to customer concerns and offer support and solutions in accordance with the company’s customer service policies.

About the Company

speakit

Digital dictation and speech recognition solutions

Speak-IT is the UK’s leading Digital Dictation and Speech Recognition specialist, offering bespoke speech-to-text workflow solutions for sectors such as healthcare, legal, and education. Their product approach combines hardware, software, and services to turn spoken words into typed text through customized workflows that fit each industry’s needs. They work with major players in the voice technology field and provide unbiased advice, ongoing support, and hands-on service to ensure smooth implementation and use. Compared with competitors, Speak-IT differentiates itself through its long-standing presence since 1990, strong partnerships, and a focus on practical, personable customer service. The company’s goal is to help organizations improve efficiency and accuracy in documentation by delivering practical, integrated voice technology solutions and expert support.

Company size
1-10
Company stage
Not listed
Total funding
Not listed
Headquarters
United Kingdom
Founded
1990

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