Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

Are you an experienced claims professional looking for your next challenge? We are seeking a skilled Senior Claims Adjuster to join Gallagher Bassett on a fixed-term contract basis. This role offers the opportunity to work on a diverse portfolio of claims, providing technical expertise and delivering exceptional service to support our wide range of clients.

Duration: Fixed-Term Contract 3 months+
Location: London Area, or (Remote/Hybrid options available)

How you'll make an impact

Managing and adjusting a variety of claims within your authority level, ensuring timely and fair resolution.
Handling a wide range of claims, including Property and potentially Casualty claims if you have the experience.
Taking ownership of claims that exceed TPA delegated authority, ensuring they are resolved efficiently and in line with client expectations.
Providing technical claims handling expertise, including policy coverage analysis, quantum assessment, and negotiation.
Contributing to continuous improvement initiatives, including performance audits and process optimisation.

About You

Experience: Proven track record in claims adjusting, with significant experience in Property claims. Casualty knowledge is advantageous but not essential.
Technical Knowledge: Strong understanding of legal principles, policy wordings, and (re)insurance market practices. Experience with TPA oversight and supply chain management is a plus.
Qualifications: Progress towards professional qualifications such as ACII, CILA, or equivalent is preferred.
Attributes: A proactive mindset, problem-solving abilities, and a commitment to delivering high-quality outcomes.
Eligible to work in the UK.

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

Competitive compensation
Comprehensive benefits programs designed to support your well-being
Career development opportunities and ongoing learning
A collaborative, people-first culture with accessible leadership
The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Arthur J. Gallagher & Co.

Claims Adjuster - Claims Consultant

About the Job

Requirements

Responsibilities

Desired Qualifications

About the Company

Arthur J. Gallagher & Co.

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