Teleperformance Spain

Runs multilingual customer support and sales services

English Speaking Google Ads Onboarding Account Manager

Account ManagementPosted on Nov 11

Full-timeBarcelona, Spain€21k - €24k

About the Job

Requirements

A BA/BS degree or equivalent work experience is required; an MA/MSc in Marketing or Communications is preferred.
C2-level English proficiency is required.
At least 16 months of sales and/or marketing experience, including client-facing experience, is required.
Ability to complete tasks independently with moderate supervision is required.
Experience using CRM tools to update and retrieve customer information is required.
Experience using AI features or tools, and learning to apply them at work, is required.
Ability to communicate in familiar situations with known audiences is required.
Ability to deliver presentations and write clear messages is required.
Ability to support competitor research with guidance is required.
General understanding of the UK business landscape, market trends, and key sectors is required.
Familiarity with UK business practices and etiquette is required.
Ability to communicate effectively with UK professionals and understand nuances of British business communication is required.
Familiarity with formal and informal communication styles is required.
General knowledge of the UK digital marketing ecosystem, platforms, and trends is required.
Basic knowledge of UK data privacy regulations, including GDPR and local regulations, is required.
Understanding of relevant UK business laws and regulations is required.

Responsibilities

Onboard a portfolio of new clients and develop high-performing pay-per-click campaigns for digital marketing advertising.
Make outbound customer calls to promote and sell services.
Identify and understand customer objectives and offer solutions suited to their needs.
Set up strategic, results-driven campaigns designed for immediate impact and sustainable long-term performance.
Increase campaign spend and upsell campaigns.
Create, maintain, and update a customer database with complete information.
Handle a high volume of potential clients daily through phone calls.

Desired Qualifications

Systematically improve organizational processes to increase efficiency, effectiveness, and quality.
Work collaboratively by sharing ideas and resources to achieve common goals.
Use emotional intelligence to understand and manage emotions and foster positive relationships.
Consider and appreciate diverse perspectives and ideas.
Evaluate information and arguments to make informed decisions based on data insights.
Approach problems and challenges with a focus on practical, effective solutions.
Apply an entrepreneurial mindset characterized by innovation, creativity, risk-taking, and proactive opportunity identification.

English speaking Google Ads Onboarding Account Manager

Teleperformance Spain · Barcelona, Spain (Hybrid) · Contract · Posted 2026-11-11

Salary: EUR 21,000–24,000

Workplace: hybrid

Department: GL_OB_KSS

Description

Join our dynamic team at TP in vibrant Barcelona and work on an exciting project with Digital Marketing Ads — a game-changing tool for businesses everywhere!

This role is tailored for individuals who can navigate the complexities of the market, onboarding and engaging with companies with high potential, possible future unicorns, in a tech-focused environment. This involves building strong relationships, driving product adoption, minimizing churn, and identifying opportunities for growth and advocacy within our customer base.

Responsibilities

In this role you will serve as a trusted advisor to onboard a portfolio of new clients and develop high-performing PPC campaigns for their digital marketing advertisement.
Make outbound customer calls to promote and sell services.
Detect and understand customer’s objectives and offer adapted solutions for their needs.
Set up strategic, results-driven campaigns designed for immediate impact and long-term performance sustainability.
Be responsible for increasing spend and campaign´s upselling.
Create, maintain, and update a customer database with complete information.
Handle a high volume of potential clients daily through phone calls.

Requirements

Requirements

BA/BS degree (MA/MSc in Marketing or Communications preferred) OR equivalent work experience
Language Skills: C2 level of English
16 months of experience in sales and/or marketing: previous client-facing experience, particularly in high-stakes environments.
Can complete tasks independently with moderate supervision
Has worked with CRM tools to update and retrieve customer information.
Has used AI features or tools and is learning how to apply them in work.
Communicates well in familiar situations and with known audiences.
Likes working toward goals and contributing to team progress.
Can deliver presentations and write clear messages.
Maintains a positive attitude and takes initiative when confident.
Works independently on familiar tasks and asks for help when needed.
Understands how their work supports business goals.
Can support competitor research with guidance
Tries to ensure customers have a smooth and helpful experience.

Specialized Skills for the UK Market:

UK Market Knowledge: general understanding of the UK business landscape. Knowledge of market trends and key sectors.
Familiarity with UK business practices and etiquette.
UK Communication Skills: ability to communicate effectively with UK professionals. Understanding of the nuances of British business communication.
Familiarity with formal and informal communication styles.
UK Digital Knowledge:
General knowledge of the UK digital marketing ecosystem.
Understanding of digital platforms and trends in the UK.
UK Legal Knowledge: Basic knowledge of UK data privacy regulations (GDPR and local regulations).
Understanding of relevant business laws and regulations in the UK

Desirable Skills

Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification

Benefits

Benefits

Full-time (39 hours/week) hybrid position in Barcelona with a salary of 21.898,95 € + up to 2.627,87 € gross/year in bonuses
Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project.
Relocation Support
Private Health Insurance.
Continuous skill development and certifications.
Clear career growth opportunities supported by coaches and a motivating team environment.
Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture.
Prime office location at the World Trade Center, Barcelona, surrounded by the sea.

Diversity, Equity & Inclusion

TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.

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About the Company

Teleperformance Spain

Runs multilingual customer support and sales services

Teleperformance Spain, also branded TP Spain, runs outsourced customer support and sales operations for international businesses. Its teams handle customer enquiries, account support, technical questions and business development through telephone, email, chat and other digital channels. Programs include digital advertising sales, advertiser onboarding and customer care for online services, with language-specific teams serving markets beyond Spain. The Spanish operation recruits for office-based, hybrid and remote roles, supported by training, quality management and client operations teams. The Spanish legal entity, Teleperformance España S.A.U., was incorporated in 1989.

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: 1989

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