Operations Control Manager
JP Morgan Chase
Operations Control Manager
JP Morgan Chase
Runs a consumer bank and an investment bank
You will serve as the Operations Control Manager (OCM) supporting the Securities Operations footprint in Buenos Aires, acting as the primary control partner to local Operations leadership across Asset Servicing (Income & Corporate Actions), Clearing and Settlements, and payment processing. You will build and run a continuous, integrated control framework across end-to-end post-trade processes—driving top-down risk analysis, real-time issue detection and escalation, root-cause analysis, and sustainable remediation. You will use data analytics, automation, and technology to improve transparency and controls effectiveness, and you will partner closely with senior stakeholders across Business, Technology, Legal, Compliance, Audit, and Risk to execute the control agenda with clear communication and integrity.
Job Responsibilities
You will serve as the Buenos Aires lead for Operations Control Management across Securities Operations, acting as the primary control contact for local Operations management and partners.
You will drive an integrated, continuous control framework that supports end-to-end post-trade processes across products and core functions.
You will lead forward-looking risk and control strategy by anticipating emerging operational and compliance risks and translating them into preventative controls, monitoring, and clear escalation paths.
You will own the local control agenda by identifying control gaps, coordinating issue remediation, and embedding sustainable fixes through process improvements and operating discipline.
You will use data analytics, automation, and technology to improve issue detection, transparency, and controls effectiveness, translating business needs into scalable solutions.
You will partner with global OCM peers to deliver consistent standards, reporting, and continuous improvement across Securities Operations globally.
You will influence and align senior stakeholders across Business, Technology, Legal, Compliance, Audit, and Risk through clear communication and integrity.
You will partner with local Operations leadership to further evolve the Culture of Control, encouraging behaviors that reinforce the culture organically.
Required Qualifications, Capabilities and Skills.
7+ years of experience in financial services, operations, operational risk, audit, or quality assurance.
Strong understanding of securities markets and post-trade processing, with ability to connect risk/control expectations to day-to-day Operations execution.
Experience in, or directly supporting, Securities Operations domains such as Asset Servicing (Income, Corporate Actions), Clearance & Settlement, Prime, and/or adjacent operational areas (e.g., payments/settlement-related flows).
Demonstrated ability to make independent, risk-based decisions; improve control frameworks and escalation procedures; and advise stakeholders with sound regulatory awareness.
Change leadership experience designing and executing change strategies, driving adoption, and coaching stakeholders through complex operational change.
Strong influence and stakeholder management skills across competing priorities, including negotiation using data-driven arguments.
Executive-level communication and presentation skills, including synthesizing complex topics into clear actions and decisions.
Analytical thinking in ambiguous situations, including root-cause analysis, decision framing, and escalation judgment.
Preferred Qualifications, Capabilities and Skills.
Deep policy, procedures, and regulatory expertise; ability to interpret requirements in ambiguous scenarios to strengthen risk and control environments and advise on compliance.
Data literacy and automation strategy experience, including analyzing complex data with robust controls, identifying high-impact automation/ML opportunities, and translating technical capabilities into business cases and insights.
Prior experience working directly in Securities Operations teams, or in closely aligned roles supporting them.
Please apply with your CV in English.
Runs a consumer bank and an investment bank
JPMorgan Chase runs the largest bank in the United States, which serves households and small businesses as Chase and large companies, governments, and investors as J.P. Morgan. During the 2008 financial crisis it bought the failing investment bank Bear Stearns and lender Washington Mutual, and in 2023 it took over First Republic Bank after regulators seized it. Chase takes deposits and earns interest on credit cards, mortgages, and car loans, while the investment side earns fees for advising on mergers, raising money for companies, trading stocks and bonds, and managing wealth. Formed in a 2000 merger, JPMorgan Chase traces its roots to 1799 and is based in New York City.
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