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NVIDIA

Designs the chips and software that power AI

Manager – Customer Enablement Engineering - Networking

Engineering LeadershipUpdated on Oct 31
Full-timeIn-person

About the Job

Requirements

  • A B.S. degree or equivalent experience in Engineering, Computer Science, or a related field.
  • At least 10 years of overall experience in Software Quality Engineering and customer engagements.
  • At least 5 years of management experience with a team of 5 or more engineers.
  • Strong leadership skills and technical expertise in software and hardware systems.
  • Experience with Layer 2 and Layer 3 protocols such as MLAG, VLAN, STP, OSPF, BGP, and EVPN, and with data center technologies.
  • Experience using test tools from Ixia or Spirent and test management tools.
  • Strong skills in Python or other scripting languages.
  • Experience working with Unix or Linux-based operating systems.
  • Flexibility to work across time zones.

Responsibilities

  • Develop an understanding of customers' solutions, architecture, and internal infrastructure, identifying opportunities for NVIDIA platforms, software, and services to provide business and technical value.
  • Provide hands-on engagement for critical and complex support cases, ensuring timely resolution and clear communication.
  • Collaborate with Product and Program Management, Engineering, Production line teams, and HR to achieve business objectives, improve user experiences, and develop user-friendly production test content.
  • Coordinate with NVIDIA product, solution, and engineering groups to align roadmaps, resolve issues, and shape solutions for partners.
  • Guide team members in creating career development plans and setting achievable goals.
  • Analyze customer-found defects, identify test gaps, and ensure they are covered in regression testing.
  • Collaborate with design and internal engineering groups to identify, report, and resolve issues found during testing.

Desired Qualifications

  • Deep competence in data center networking technologies and cloud-native technologies, including customer deployment and pre-production experience.
  • Customer account management experience, ideally with large telecommunications or cloud providers.
  • Experience spanning data forwarding, Linux kernel networking, and system software.
  • Significant experience in data center environments and with cloud-native concepts.
  • Experience with continuous integration methodology and tools such as Git, Gerrit, and Jenkins.

About the Company

NVIDIA

Designs the chips and software that power AI

NVIDIA designs the chips and software that power artificial intelligence and sells complete data center systems to cloud providers, AI labs, and other businesses, along with GeForce graphics cards for gamers. Its GPUs, chips that perform thousands of calculations at once, became the main hardware for AI after researchers used them to train the AlexNet image-recognition model in 2012. NVIDIA connects many GPUs with its own processors and networking gear into servers and rack-sized computers, and developers program them through its CUDA software. These systems bring in most of its sales, and it also makes chips for cars and robots. Jensen Huang co-founded NVIDIA in 1993, and it is based in Santa Clara, California.

Company size
10,001+
Company stage
IPO
Headquarters
Santa Clara, CA
Founded
1993

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