Table Games Dealer

Overview

A Table Games Dealer is responsible for providing an entertaining experience for guests while dealing casino games according to the rules of the game being played. Deal assigned game(s) accurately and productively. Offer exceptional customer service to all guests. Maintain detailed knowledge of property events.  This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).

Responsibilities

• Maintain a thorough understanding of and execute the rules and procedures for each game dealt.
• Maintain a thorough understanding of and execute all Dealer policies and procedures.
• Deal assigned game(s) accurately and productively.
• Maintain a detailed knowledge of upcoming casino events.
• Communicate with guests, supervisors and managers.
• Greet and interact with guests in a professional, welcoming and attentive manner.
• Ensure all laws, regulations, MICS and company/departmental policies are followed on assigned game.
• Identify cheating techniques on assigned game in a timely fashion in order to preserve the integrity of our games.
• Continually communicate pertinent gaming and employee information to the Casino Floor Supervisor, Team Lead, Casino Manager and/or the Casino Shift Manager.
• With assistance from the Casino Floor Supervisor, issue / redeem markers to credit customers per MICS and SOPs.
• Ensure all equipment on assigned game is in proper working order (i.e., Cards, shufflers, progressive sensors). Report problems to the Casino Floor Supervisor.
• Work varied shifts, including weekends and holidays.
• Maintain equipment in assigned section; ensure that all items are in proper working order.
• Perform other reasonable duties and responsibilities as requested.
• Learn new games to achieve personal and professional goals.

Qualifications

To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Stand for 60 minutes at a time on a carpeted floor, hardwood floor, or footstool.
• Reach across a table that is waist high to give and take the player’s cards and wagers.
• Must be able to effectively communicate with excellent interpersonal skills.
• Able to effectively communicate in English, in both written and oral forms.
• Must be able to deal games productively and accurately.

• Thorough knowledge of as many Table Games as possible.

• Basic mathematical skills required.
• Identify different denominations of gaming chips and currency and to count and stack chips and currency.
• Print and write legibly.
• Maintain confidentiality.
• Work as a team.
• Effective communication skills. 
• Appropriate professional appearance and demeanor. 
• Must be available for various shifts including early morning, late nights, weekends, holidays, and long hours. 
• Team Player with a guest first attitude. 
• Minimum age of 21 years old. 

*PLEASE NOTE:  THIS POSITION REQUIRES A GAMING LICENSE BY THE NEVADA GAMING CONTROL BOARD

EDUCATION and/or EXPERIENCE:

Dealing experience preferred.

MATHEMATICAL SKILLS:

Basic math skills.

Language Skills:

Must be able to speak and understand English.

PHYSICAL DEMANDS:

• Ability to move throughout the hotel (standing, walking, kneeling, and bending) for extended periods of time.
• Ability to sit for extended periods of time.
• Ability to express or exchange ideas verbally and perceive sound by ear.
• Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds.
• Constantly walking up to distances of 500 ft. during shift.
• Frequently stooping, reaching.

WORK ENVIRONMENT:

• Work performed indoors in a climate-controlled environment. There are occasional hot and cold temperature changes.
• While performing the duties of this job, the employee is regularly exposed to a smoke-filled environment.
• Work with others in close spaces.
• Moderate to high noise levels.
• Walk/stand on tile/mats/carpet/cement.

Pay Range

USD $12.00 - USD $12.00 /Hr.
Tipped Position

This position earns tips
Benefits

What we offer you: 

• Multiple benefit plans to suit your needs 

• Paid Time Off 

• 401K 

• Opportunities for advancement 

• Positive and respectful work environment where diversity is valued 

• Generous employee discounts on dining, retail, amusements and hotels 

• Community volunteer opportunities 

Disclaimer:  The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying. 

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