Third Bridge Group

Expert network firm enabling due diligence

Workplace Support Assistant - Office Admin

Administrative SupportConfirmed live in the last 24 hours

Full-timeTokyo, JapanNo salary listed

About the Job

Requirements

Experience with office coordination, health and safety, and facilities is advantageous.
Be highly organised with a keen eye for detail.
Be able to establish strong relationships with suppliers and colleagues.
Be able to learn quickly and jump in where needed.
Have a proven ability to work in an extremely fast-paced environment.
Have excellent written and verbal communication.
Be able to make decisions quickly and sort complex, competing priorities.
Be able to keep calm in the face of fast change or urgent demands.
Be able to interact with senior executives and all levels of the organisation.
Understand confidentiality issues and the use of discretion.
Have a smart, professional appearance and a can-do attitude.
Written and verbal fluency in Japanese and English is required.

Responsibilities

Ensure service level agreements with third-party custodial vendors are met.
Communicate with external suppliers, partners, and internal teams.
Work closely with the Workplace Management team to ensure high standards across the office.
Answer the main reception phone and direct calls.
Meet and greet guests.
Serve as the first point of contact for the building porter.
Receive and distribute post and deliveries, and coordinate outgoing mail.
Maintain stock levels of food and stationery, order and receive deliveries, and allocate stock to the kitchen or store cupboard.
Set up and assist with in-office social events.
Liaise with maintenance personnel and other vendors when they are scheduled to complete work in the office.
Coordinate desks and IT equipment for onboarding and offboarding employees.
Provide remote support for the Seoul office.
Perform other office administrative tasks as needed.

Desired Qualifications

Korean language skills are a plus.

Third Bridge is a leading global research firm established in 2007, with a team of over 1,500 employees worldwide dedicated to fueling decisions with expert insights. We accelerate and enhance decision-making for investors and business leaders by unearthing unique expert insights across multiple sectors, geographies, and topics.

For nearly 20 years, we’ve helped clients access knowledge on demand from experts, in-person and through our Library covering over 65,000 companies.

Based at our Tokyo office, the Workplace Support Assistant is an essential member of the Workplace Management team. We are looking for someone who can assist with the running of a fast-paced office. Someone who will relish the daily challenges of the department, who can follow and maintain processes and procedures in order to keep the office running smoothly, and who isn’t afraid to roll up their sleeves.

Reporting to the Regional Workplace Support Manager, the main responsibilities of this role will include but are not limited to:

Ensuring service level agreements with 3rd third-party custodial vendor are met
Communications with external suppliers, partners, and internal teams
Working closely with the Workplace Management team to ensure high standards across the office
Answering the main reception phone and directing calls
Meeting and greeting guests
Being the first point of contact for the building porter, etc.
Taking receipt of and distributing post and deliveries, coordinating outgoing mail
Maintaining stock levels of food and stationery, ordering/taking receipt of deliveries/allocating stock to kitchen/store cupboard
Setting up and assisting with in office social events
Liaising with maintenance people and other vendors when they are scheduled to complete works in the office
Coordinating desks and IT equipment for onboarding/offboarding employees
Provide remote support for Seoul office
Other office administrative tasks as needed

Qualifications

Experience with office coordination, health and safety, and facilities would be advantageous
Highly organised with a keen eye for detail
The ability to establish strong relationships with suppliers and colleagues
Ability to learn quickly and jump in where needed
A proven ability to work in an extremely fast-paced environment
Excellent written and verbal communication
Ability to make decisions quickly and sort complex, competing priorities
Ability to keep calm in the face of fast change or urgent demands
Ability to interact with senior executives and all levels of the organisation
An understanding of confidentiality issues and the use of discretion
A smart, professional appearance and can-do attitude
Written and verbal fluency in Japanese and English required, Korean a plus

Third Bridge values your trust and is committed to the responsible management, use, and protection of personal information. By submitting a Third Bridge job application, I hereby provide Third Bridge (including Third Bridge's affiliates and relevant third-party suppliers) with my consent to collect, store and process my personal information for the purpose of recruitment administration, as well as to share such personal information with third parties for the same purpose, in accordance with the Candidate Privacy Notice.

We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway, and we will be happy to consider your application.

About the Company

Third Bridge Group

Expert network firm enabling due diligence

Third Bridge Group is a primary research firm that helps investment-focused clients make informed decisions by connecting them with subject matter experts. Its two main services are Connections, which offers direct one-on-one phone consultations with custom-recruited experts, and Forum, a library of more than 65,000 expert interview transcripts. Revenue comes from charging for consultations and access to the transcript library. The company serves a global client base including private equity funds, hedge funds, asset managers, and management consultancies, with offices across North America, Europe, and Asia and over 1,500 employees. It differentiates itself through its vetted network of experts and its focus on human insights to solve information challenges, backed by private equity investors like IK and Astorg. The goal is to provide timely, actionable investment intelligence to support sourcing, due diligence, and portfolio value creation.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: London, United Kingdom
Founded: 2007

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