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Dominion Energy

Regulated utility delivering electricity and gas

Manager-Workplace Services

Facilities ManagementPosted on Nov 10
Full-timeRichmond, VA, USA

About the Job

Requirements

  • At least 8 years of directly related experience in workplace services, workplace strategy, space planning, planning and design, facilities management, or related fields.
  • Demonstrated experience leading professional staff, consultants, vendors, workplace-service programs, or workplace-support organizations.
  • Experience supporting workplace planning, occupancy management, facility utilization, workplace operations, or related initiatives.
  • Experience developing workplace strategies, workplace standards, occupancy strategies, space plans, and service-delivery models.
  • Knowledge of workplace planning, workspace design, furniture systems, workplace standards, occupancy planning, and employee-support requirements.
  • Experience evaluating facility utilization, capacity requirements, workplace-performance opportunities, and space-allocation alternatives.
  • Ability to translate business and workforce needs into practical workplace solutions that support productivity, collaboration, compliance, and operational effectiveness.
  • Ability to lead, develop, and mentor workplace-services professionals and support-service teams.
  • Experience establishing priorities, allocating resources, managing workloads, and monitoring service performance.
  • Ability to improve workplace experiences and service outcomes, balancing long-term workplace initiatives with ongoing operational service requirements.
  • Experience managing workplace-service programs, workplace-support initiatives, and employee-experience activities.
  • Ability to establish service standards, operating procedures, and performance expectations.
  • Experience implementing workplace improvements and organizational change initiatives.
  • Ability to evaluate service performance and identify opportunities to improve effectiveness and customer satisfaction.
  • Experience managing consultants, vendors, contracts, service providers, budgets, and performance metrics.
  • Ability to establish and monitor service-level expectations and address performance issues.
  • Experience using workplace, occupancy, and service-performance data to support decision-making.
  • Strong business judgment and resource-management skills.
  • Ability to build alignment among business-unit leadership, customers, consultants, vendors, and service providers.
  • Ability to manage competing priorities, communicate workplace recommendations and solutions, and influence workplace, service-delivery, and operational decisions across stakeholder groups.
  • A degree or an equivalent combination of education and demonstrated related experience may be accepted in lieu of the preferred level of education.

Responsibilities

  • Lead the Workplace Services organization responsible for workplace experience, workplace planning and design, space planning, workplace standards, occupancy strategy, print services, mail services, records management, and related employee-support programs.
  • Establish workplace strategies, standards, service-delivery models, and resource priorities aligned with business requirements and long-term organizational objectives.
  • Establish workplace standards and policies, allocate resources, prioritize initiatives, approve workplace-service solutions within delegated authority, and manage consultants, vendors, and service providers.
  • Oversee occupancy assessments, space-utilization analysis, workplace planning and design, facility-capacity planning, furniture standards, workplace reconfigurations, relocations, and employee-support services.
  • Provide governance and operational oversight for records management, mail services, and print services, including records-retention compliance, document and information management, mail distribution, print production, service quality, and business-continuity requirements.
  • Partner with Facilities Operations, Real Estate, Facilities Project Development, Facilities Project Management, Information Technology, Security, Human Resources, Supply Chain, and business-unit leadership to coordinate workplace initiatives, renovations, relocations, facility changes, and enterprise support services.
  • Be accountable for workplace-service performance, workplace standards, space utilization, records-management effectiveness, mail and print-service delivery, customer experience, vendor performance, budget management, employee development, and continuous improvement.
  • Use workplace, occupancy, service, and customer data to improve workplace functionality, workforce engagement, operational performance, and enterprise value.

Desired Qualifications

  • A professional designation such as Certified Facilities Manager (CFM), Facilities Management Professional (FMP), IFMA Workplace Strategy and Leadership certification, or Council for Interior Design Qualification (CIDQ).
  • Preferred discipline in Facilities Management, Interior Design, Architecture, Business Administration, Workplace Strategy, or a related discipline.

About the Company

Dominion Energy

Regulated utility delivering electricity and gas

Dominion Energy is a regulated utility that supplies electricity and natural gas to residential, commercial, and industrial customers across eight states, with a focus on Virginia, North Carolina, and South Carolina. Its generation mix includes nuclear, solar, coal, natural gas, and hydro, supporting a reliable and affordable energy supply while adding cleaner sources over time. The company operates under public regulation, differentiating itself through a diversified energy portfolio and a focus on reliability, price stability, and a gradual shift toward cleaner energy via renewables and extended nuclear licenses. Its goal is to deliver dependable energy at reasonable prices while expanding capacity and advancing cleaner energy in the future.

Company size
10,001+
Company stage
IPO
Headquarters
Richmond, VA
Founded
1983

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