MedStar Health

Not-for-profit health system delivering patient care

Gift Shop Assistant

Checkout & Customer ServicePosted on Nov 9

Part-timeBaltimore, MD, USA$18.40 - $29.74 /hr

About the Job

Requirements

A high school diploma or GED is required.
One to two years of customer service experience is required.
Verbal and written communication skills are required.

Responsibilities

Assist customers in locating and selecting merchandise and operate the cash register.
May oversee volunteer staff and keep them informed of necessary shop information.
Contribute to department goals and objectives, follow department policies, procedures, quality and safety standards, comply with governmental and accreditation regulations, and work cooperatively with the Auxiliary.
Dust and clean shelves with glass cleaner and replenish merchandise as necessary.
Maintain shop security to minimize losses, count money in the back stockroom, secure the cabinet, verify the deposit has been placed in the safe, lock the stockroom, return keys to assigned locations, follow closing procedures, and ensure gift shop doors are locked when leaving.
Process sales using charge, payroll deductions, and cash; receive payments and make change; assist volunteers when necessary.
Manage and restock drinks, candy, snacks, and other assigned merchandise, and organize and straighten shop merchandise at the end of the shift.
May use the point-of-sale system to enter new inventory, including data entry, pricing, labeling, and stock control.
Verify register tape totals, enter shift sales in the log, place money in envelopes, reconcile daily deposits as necessary, close out the register, and obtain batch reports from the charge machine.
May operate the lottery machine and sell scratch-off tickets, receive payments and make change, take reports at the end of the shift, and place money and scratch-off tickets in envelopes.

Desired Qualifications

Basic computer skills are preferred.

About the Job

This position will cover both MedStar Good Samaritan Hospital and MedStar Union Memorial Hospital locations.

Status: Part-time, 16-hours per week (does not offer benefits or PTO)

Availability Needed/Gift Shop Hours: Mon-Fri 9:00am-9:00pm and Sat-Sun 10:00am-5:00pm

General Summary of Position
Assists gift shop customers with purchases and operates cash register.

Primary Duties and Responsibilities

Assists customers in locating and selecting merchandise. May oversee the work of volunteer staff and help keep them informed of valid necessary shop information.
Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations. Works cooperatively with the Auxiliary.
Keeps shelves dusted and cleaned with glass cleaner. Replenishes merchandise as necessary.
Maintains shop security to minimize losses. Counts all money in back stockroom. Securely locks the cabinet makes sure deposit has dropped into safe closes and locks stockroom door when finished. Puts all keys in assigned spots. Makes sure all closing procedures have been followed and gift shop doors are securely locked when leaving.
Operates cash register. Performs sales by charge payroll deductions and cash. Receives payments and makes change. Assists volunteers when necessary.
Responsible for managing and restocking drinks candy snacks etc on assigned shift. At end of shift organizes and straightens all shop merchandise.
May use POS system to input new inventory. Includes data entry pricing labeling and stock control.
Verifies register tapes totals the shift sales enters in log and envelopes money. Reconciles daily deposit as necessary. Closes out cash register and puts money in envelope. Obtains batch report on charge machine.
May operate Lottery machine. May sell Scratch Off tickets. Receives payment and makes change. At end of shift takes reports. Puts money and scratch off tickets in envelopes.

Minimal Qualifications
Education

High School Diploma or GED required

Experience

1-2 years Customer Service experience required

Knowledge Skills and Abilities

Verbal and written communication skills.
Basic computer skills preferred.

This position has a hiring range of

USD $18.40 - USD $29.74 /Hr.

About the Company

MedStar Health

Not-for-profit health system delivering patient care

MedStar Health is a not-for-profit health system serving Maryland and the Washington, D.C. region, with hospitals, ambulatory and urgent care centers, and a health research institute. It delivers medical care through a network of facilities and care teams, supported by ongoing education and research to inform everyday practice. It stands out through its Georgetown University academic partnership, large regional network, and emphasis on patient experience, education, and research. Its goal is to improve regional health by providing high-quality medical care and advancing medicine through education and clinical excellence.

Company size: 10,001+
Company stage: Grant
Total funding: $29M
Headquarters: Columbia, MD
Founded: 1999

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