Account Manager

Job Description:

Position Summary:

This position is responsible for achievement of profitable growth targets and day to day commercial management of assigned customers. Contributes to developing, maintaining and establishing the customer relationship.  Responsible for achieving established priorities and departmental goals.

Primary Responsibilities:

• Execute strategic plan for the customer and/or product to achieve profitable growth
• Prepare and lead the new business strategy and drive cross functional team to complete critical success factors to achieve assigned net new business goals
• Contribute to management of customer business plan or productivity programs internally and externally
• Work with Engineering, Operations, Purchasing and Cost Estimating to ensure quotes are competitive, accurate and submitted on time for customer and/or product

• Maintains part pricing matrix, closure of all open financial/economic issues and coordinating part transfers
• Track and monitor progression on raw material pricing and other economic agreements (ie. amortizations)
• Lead and develop cross-functional customer relationships with all disciplines

• Develop cross-functional internal relationships (Sales, Engineering, Operations, Purchasing, Cost Estimating, etc.)

• Develop and lead price negotiations with the customer ensuring consistency at the customer level
• Support Customer Service Representatives
• Understand and properly utilize internal systems and procedures such as SAP, eBiz, eSynergy, enterProj,  AutoQuote, and SharePoint
• May, on occasion, be required to perform duties other than those specified in this description

 Education and Qualifications:

• Bachelor’s Degree in business administration or engineering required
• Three years or more of experience working with transportation and/or automotive customers and demonstrated ability to be autonomous in customer management
• Understanding of OEM manufacturing and assembly environments
• Technical knowledge to discuss product capabilities
• Ability to articulate complex ideas and communicate effectively with customers and cross-functional teams
• Ability to make decisions on customer requests varying from program support to profit margin, which affects long term profitability
• Strong verbal and written communication skills with exceptional negotiating abilities
• Project management skills are desired with excellent ability to prioritize, multitask and organize
• Ability to articulate complex business case proposals to internal and external management
• Strong, polished presentation and negotiation skills
• Proficient in Microsoft Office
• Willingness and ability to travel, as necessary

Work Environment/Work Conditions:

• Professional Office Environment
• Must wear proper personal protection equipment while on manufacturing floor
• Travel to manufacturing facilities or customer locations when required
• Equipment used requires proper training on the potential for and avoidance of injury

Position Type:

Regular

Additional Locations: 

New Philadelphia, Spring Lake

Additional Information:

Cooper Standard is proud of its diverse workforce and committed to providing equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, genetic information, physical or mental disability, age, veteran or military status, or any other characteristic protected by applicable law. We are dedicated to creating an environment at work that not only values diversity but also encourages inclusion and a sense of belonging. We firmly believe that a diverse workplace fosters an environment where our employees can flourish and provide superior service to our customers. Because we recognize and value the range of ways in which people acquire experiences, whether personal, professional, or via education or volunteerism, we invite interested applicants to evaluate the key duties and requirements and apply for any opportunities that fit your experience and qualifications. Applicants with disabilities may be entitled to reasonable accommodations under the Americans with Disabilities Act, as well as certain state and/or local laws. If you believe you require such assistance to complete our online application or to participate in an interview, you (or someone on your behalf) may request assistance by emailing [email protected] with a description of the accommodation you seek. Application materials submitted to this email address will not be considered.

Remote Status:

Hybrid