AI Business Operations Expert
About the job
- Working proficiency in English and Spanish.
- At least 7 years of experience in operations, strategy, or a related field; experience in a Latin American fintech, payments, or high-growth B2B SaaS company is ideal.
- A proven track record architecting, scaling, and augmenting operations with enterprise-level AI automation, including complex automated systems successfully shipped.
- Advanced hands-on experience building automated workflows with platforms such as N8N, Make, or Zapier; no-code and low-code fluency is required.
- Deep familiarity with enterprise systems of record, including CRMs such as HubSpot or Salesforce, support triage tools such as Zendesk, data warehouses such as Databricks or Snowflake, and BI platforms.
- High comfort working directly with LLM APIs such as OpenAI and Anthropic to build operational tools and agents, with the technical acumen to bridge business operations and engineering.
- Exceptional analytical skills, including the ability to query data in SQL or build complex visibility models in Metabase for executive decision-making.
- Ability to break down ambiguous problems, make high-stakes decisions with incomplete data, and move quickly while maintaining system integrity.
- Excellent verbal and written communication skills to translate technical AI solutions into business terms for senior stakeholders and business needs into precise specifications for engineers.
- Proven role-specific execution in a fast-paced environment and adaptability to changing priorities.
- Passion for using AI tools to automate workflows and expand what is operationally possible.
- Map complex, high-friction operational workflows and prioritize them for AI augmentation, building a high-impact roadmap that compounds in value over time.
- Lead the design, deployment, and iteration of AI-powered workflows using N8N, Claude Code, Codex, and other LLM APIs to replace manual processes and unlock operational capabilities.
- Collaborate with executive and operational leaders to implement agent-based or rule-based automation that improves speed, accuracy, and capacity.
- Architect and maintain operational dashboards in Metabase to surface critical KPIs and flag anomalies.
- Partner with Product and Product Marketing on operational readiness for new feature launches, designing supporting automated processes.
- Evaluate new technologies, establish best practices, and build a playbook for using AI in operations.
- Identify critical data gaps and collaborate with Engineering on instrumentation and Databricks pipelines for operational decision-making.
- Document architectures and processes in Google Drive and Slack to support maintainability, scalability, and cross-functional handoffs.
- Lead and scale a team of AI tools to drive output rather than focus on traditional people management.
- Experience at a top consulting firm such as Bain, BCG, or McKinsey, or at a high-velocity startup.
- Independent analytical skills using Python to support data-informed decision-making.
About the company
Clara provides a spend management platform and related financial services to Latin American businesses. It helps companies track, control, and optimize expenses through its core spend management software. In addition, Clara issues locally-issued corporate cards, offers Bill Pay to simplify paying bills, and provides financing options to support growth. The business model combines subscription fees for the platform with transaction-based revenue from card usage, payments, and financing. Clara differentiates itself by focusing on the Latin American market, delivering integrated tools within one ecosystem (spend management, corporate cards, bill pay, and financing) tailored to local needs, and by emphasizing core values like ownership, clarity, simplicity, and inclusivity. Its goal is to enable businesses in the region to gain financial clarity and agility, helping them manage spending efficiently and access growth capital.
Company Size
501-1,000
Company Stage
Debt Financing
Total Funding
$574.5M
Headquarters
Mexico City, Mexico
Founded
2020
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Simplify's Take
What believers are saying
- Goldman renewed Clara's $150 million facility on February 5, 2026.
- Clara announced $70 million structured debt in November 2025 for Mexico and Colombia.
- Bitso and L'Oréal corporate cards, plus Travel Pay, expand monetizable use cases.
What critics are saying
- Goldman debt renewal on February 5, 2026 deepens dependence on lender confidence.
- Brazil's regulatory complexity keeps expanding, raising compliance failure risk and launch delays.
- Mercado Pago and Ramp compress margins; a credit shock can freeze Clara's growth.
What makes Clara unique
- March 2026 Bitso partnership made Clara first LatAm stablecoin-collateralized corporate cards.
- Clara bundles cards, bill pay, travel pay, and AI finance software.
- May 2026 Brazil hires strengthened regulatory and customer-success execution locally.
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Benefits
Unlimited Paid Time Off
Hybrid Work Options
Professional Development Budget
Stock Options
Growth & Insights and Company News
6 month growth
5%1 year growth
3%2 year growth
3%Clara strengthens Brazilian operations with two new female leaders. The hires come with the mission of building the structures that will sustain Clara's next phase of growth in the country. 22/05/2026 11:20 Clara, the leading corporate payment and expense management solution in Latin America, announces the hiring of two senior executives for its Brazilian operations: Mariana Cardarelli takes on the role of Head of Regulatory Affairs and Bruna Miguel as Head of Customer Success (CSM), responsible for client relations. Mariana Cardarelli joins Clara after a stint at RecargaPay, where she worked for three years as Executive Manager of Compliance, Privacy and Data Protection, also serving as DPO (Data Protection Officer). In that position, she led the structuring of the LGPD compliance program, data governance and the implementation of artificial intelligence frameworks aligned with ethical and regulatory standards. Before that, she was Head of Legal, Compliance and DPO at BT Créditos. At Clara, Mariana takes charge of the regulatory area in the country with the challenge of navigating an increasingly complex ecosystem. Bruna Miguel, meanwhile, brings over a decade of experience in the financial sector, with stints at institutions such as Banco BV, Getnet, Itaú Unibanco and Santander. At Banco BV, she held commercial leadership positions in Cash Management, Banking as a Service and the Bankly platform, leading negotiations with large corporate accounts and leading multidisciplinary sales and customer success teams. She also worked at Fintech Magalu, where she structured B2B customer segmentation and led Key Accounts projects. At Clara, Bruna takes on strategic client management, ensuring retention, expansion and excellence in the platform experience. The hires are part of a deliberate move by Clara to bring in leaders capable of sustaining the company's expansion pace in Brazil. The fintech has significantly expanded its product range, incorporating solutions based on artificial intelligence, such as integrations via MCP (Model Context Protocol), agentic payments and automated financial analysis tools, in addition to a digital account with a complete structure for supplier automation and accounts payable. With the sophistication of the portfolio, the regulatory complexity also grows, as does the need for key client management that keeps pace with the adoption of these new solutions. It is exactly at this intersection that Mariana and Bruna come in: the first to continue evolving the legal and regulatory architecture in this expansion context, the second to ensure that the largest clients extract real value from the new products. 'We have prioritized people with a builder profile, who come to build frameworks, not just operate existing ones. Mariana and Bruna have this mindset. Inclusivity is one of our core values, and having women build the structures that will redefine corporate financial management in Latin America is a direct reflection of how we think about growth', says Gerry Giacomán Colyer, co-founder and CEO of Clara. Startups is part of the routine of more than 30 thousand decision-makers. Are you going to miss out?
BBVA Spark has granted a $36 million credit facility to Clara, a Latin American corporate expense management fintech, with advisory from Cuatrecasas law firm. The financing aims to support the entrepreneurial ecosystem and assist technology companies expanding across the region. Cuatrecasas advised Banco Bilbao Vizcaya Argentaria Colombia and its subsidiary BBVA Spark on structuring, negotiating and closing the transaction. Manuel Quinche, managing partner of Cuatrecasas' Bogotá office, led the operation. The credit represents a step forward for Colombian banking in strengthening the region's technology and financial ecosystem, providing opportunities for fintechs to transform and expand to new clients and markets. Clara operates a corporate spending management platform serving businesses throughout Latin America.
Goldman Sachs has extended a $150 million credit line to Clara, a Mexican fintech startup that provides business lending and expense management services. The facility starts at $50 million with an option to increase to $150 million. The financing will help the unicorn expand its lending operations and grow throughout Latin America, with plans to enter Peru and Chile next. Clara CEO Gerry Giacoman said the credit line will enable the company to more than double its coverage in Mexico whilst investing in product development and geographic expansion. Founded in 2021, Clara reached a $1 billion valuation in December and currently operates in Mexico, Brazil and Colombia, serving over 5,000 companies. Goldman Sachs has recently extended similar credit facilities to several Latin American fintechs, including Konfio, MercadoLibre and Nubank.
The collaboration, announced Wednesday (Sept. 17), will see Clara work with Bitso Business, the company's B2B arm, to launch stablecoin-backed payments and corporate cards for businesses in Latin America.
Nequi, the Colombian digital wallet, launched Nequi Negocios, a feature that lets merchants accept payments directly from their phones - no traditional point-of-sale terminal required.