Direct Labor Recruitment & Employee Relations Specialist 2

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

I. JOB SUMMARY

Support the HR Supervisor/Manager in executing Direct Labor (DL) Recruitment and Employee Relations (ER) activities for the plant, including end-to-end recruitment, employee listening, engagement activities, and related HR initiatives.

Ensure activities are delivered effectively, timely, and in compliance with company policies, procedures, and applicable requirements.

II. KEY RESPONSIBILITIES

1. DL Recruitment

• Partner with hiring managers to understand workforce needs, hiring requirements, and timelines.
• Manage end-to-end DL recruitment, including sourcing, screening, interviewing, assessment, selection, pre-employment, and onboarding.
• Develop sourcing channels and maintain candidate pipelines to support regular and ramp-up hiring.
• Coordinate recruitment campaigns, job fairs, agencies/dispatch vendors, referrals, and other sourcing channels.
• Ensure accurate recruitment records, timely candidate communication, and a positive candidate experience.

2. Employee Relations & Employee Listening

• Receive and follow up on employee feedback, concerns, complaints, grievances, and suggestions while maintaining appropriate confidentiality.
• Organize employee listening activities such as Tea Talk, focus groups, communication sessions, and other ER channels.
• Coordinate with HR and relevant stakeholders to address employee concerns and follow up on agreed actions.
• Identify recurring employee issues and feedback trends and recommend improvement opportunities.

3. Employee Engagement

• Plan and coordinate employee engagement and company activities, including birthday celebrations, outings, year-end parties, sports activities, CSR programs, and other employee events.
• Coordinate communications, logistics, vendors, participation, and activity execution.
• Collect employee feedback and support continuous improvement of engagement programs.

4. Reporting, Compliance & Improvement

• Maintain recruitment and ER reports, including hiring progress, candidate pipeline, onboarding, employee feedback, engagement activities, and KPIs.
• Monitor recruitment and ER activities and highlight potential gaps, risks, or improvement opportunities.
• Ensure compliance with company policies, procedures, applicable requirements, and confidentiality standards.
• Support HR projects, process improvements, and other duties assigned by the Supervisor/Manager.

III. JOB QUALIFICATIONS

• Bachelor’s degree in human resources, Business Administration, Law, or related fields.
• 3–5 years of relevant HR experience, preferably in manufacturing.
• Experience in high-volume/mass recruitment, especially DL/operator hiring, is preferred.
• Experience in Employee Relations, employee listening, engagement activities, and company events is preferred.
• Good understanding of recruitment processes, HR practices, and relevant labor regulations.
• Experience working with recruitment agencies, dispatch vendors, or external service providers is an advantage.

IV. KEY SKILLS & COMPETENCIES

• Good English communication skills; Chinese is an advantage.
• Strong communication, listening, interviewing, and stakeholder management skills.
• Strong planning, coordination, problem-solving, and organizational skills.
• Proactive, approachable, accountable, and able to work effectively in a fast-paced manufacturing environment.
• Proficient in Excel and PowerPoint; Power BI, Power Automate, or Power Apps is an advantage.
• Willing to support off-site recruitment, employee events, weekend activities, or adjusted working hours when required.

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Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accessibility Accommodation

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