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Virginia Department of Social Services

Human services for Virginians

Family Services Specialist 3-CPS

Case Management & AdvocacyPosted on Nov 13
Full-timeVerona, VA, USA$55k - $57.8kIn-person

About the Job

Requirements

  • A bachelor's degree in a Human Services field, or a bachelor's degree in any field plus at least two years of appropriate and related experience in a Human Services area.
  • Considerable experience in the assigned program area and completion of required training programs, or an equivalent combination of training and experience providing the required knowledge, skills, and abilities.
  • Knowledge of social work principles and practices; human behavior and motivational theory; laws, policies, and regulations relating to human services program areas; investigation and interviewing techniques; legal procedures related to the program area; and social, economic, and health problems.
  • Skill operating a personal computer and associated software, and operating a motor vehicle.
  • Ability to communicate effectively orally and in writing; interview, assess needs, counsel, and refer clients to resources; investigate high-risk cases; testify in court proceedings; develop and present training programs and presentations; interpret program laws, policies, and regulations; develop and implement service plans; analyze case information and make sound judgments within applicable laws, policies, and regulations; respond to client emotions to accomplish service objectives; develop speeches and represent the agency at program training and workshops; work in stressful situations while maintaining diplomacy; plan and manage own work activities, including service delivery, reports, correspondence, and records; and establish and maintain effective community relationships.
  • Completion of required agency- and program-specific training, including emergency shelter duty training.
  • An acceptable Central Registry, criminal background, and DMV driving record; satisfactory results from required background checks and screenings; and a valid driver's license permitting operation of a motor vehicle in Virginia, with a driving record meeting local agency policy requirements.
  • A resume must be submitted with the application electronically through the website; mailed, emailed, faxed, or hand-delivered applications and resumes are not accepted.

Responsibilities

  • Interview and investigate cases involving suspected child abuse, neglect, out-of-home placements, guardianships, emergency removals, and protective orders.
  • Testify in legal proceedings and place children in foster or adoptive homes.
  • Participate in task forces and strategic planning, and conduct mentoring, teaching, and outreach activities.
  • Develop and implement service plans for children and caretakers.
  • Maintain records throughout each client's service relationship with the agency.
  • Work with ancillary agencies, including Juvenile and Domestic Relations Courts, law enforcement agencies, and mental health professionals.
  • Perform other assigned duties and assist in providing emergency shelter as mandated and required.
  • Work possible after-hours and weekend shifts, during inclement weather or other unusual conditions, and undertake overnight travel when required.

About the Company

Virginia Department of Social Services

Human services for Virginians

Virginia Department of Social Services is the state agency that designs and administers human-service programs for people and families across Virginia. Its responsibilities include food and energy assistance, foster care and adoption, child support, licensing, and abuse and neglect prevention. The department works with local social-services agencies and community partners to deliver benefits, protection, and family support. The agency spans benefits administration, protection, family services, regulation, and statewide oversight while providing policy, systems, funding, training, and operational support to Virginia’s locally administered social-services network.

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