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Helium Health

EMR, practice management, RCM, telemedicine platform

Growth Associate

Field SalesConfirmed live in the last 24 hours
Full-timeAsaba, Delta, NigeriaNo salary listed

About the Job

Requirements

  • At least 3 years of sales or account management experience exceeding growth targets.
  • Experience in telesales and selling enterprise software; experience selling healthcare enterprise solutions is an added advantage.
  • Resilience, a results-driven approach, prospecting skills, and demonstrated ability to develop strong customer and stakeholder relationships.
  • Ability to think creatively and continually seek improvements.
  • Strong interpersonal skills and a collaborative, flexible work style; willingness to travel and meet customers at various locations.
  • Strong presentation, listening, written, and verbal communication skills.
  • Digital proficiency, including Microsoft Office and work productivity tools.
  • A first degree in Marketing, Information Technology, Public Relations, Business Administration, Economics, Finance, or a related field, or equivalent work experience.
  • Understanding of the health technology space and its disruptive opportunities.
  • Strong business and financial acumen.
  • Must reside in Delta State.

Responsibilities

  • Achieve revenue-based quotas by selling renewals, products, and services, and identify applicable upsell opportunities.
  • Develop mastery of product knowledge and technical understanding to assess client needs and requirements.
  • Identify and execute in-cycle upsells; monitor cross-sell and upsell opportunities, terms, and deliverables in coordination with Sales and Customer Success teams.
  • Conduct cold calls to generate interest in products and services and create new business leads.
  • Meet sales targets set by managers and contribute to team targets.
  • Communicate and explain sales plans and calculations to sales teams.
  • Assist with territory modeling to promote efficiency and growth.
  • Support custom client requirements and strategic initiatives aligned with market needs, including strategies to improve competitive pricing and performance.
  • Drive pipeline development, prioritize engagements, shape value propositions, and handle customer escalations.
  • Oversee the use of applications and platforms and track data to inform decisions.
  • Maintain departmental knowledge management and oversee onboarding for new team members; ensure documentation is securely stored, backed up, and accessible to appropriate staff.
  • Manage cross-functional collaboration and relationships to support positive outcomes.
  • Help growth associates improve efficiency and conversions by sending leads, managing transactions, creating contracts, and providing training to improve time management.
  • Report on sales and campaign outcomes and communicate team updates and wins to maintain accountability.
  • Maintain customer and stakeholder relationships and promote the company’s brand and services.
  • Build relationships with client-team members who influence purchasing decisions; interface with clients, resolve disputes promptly, and prioritize client satisfaction.
  • Use selling and negotiation strategies to close deals that benefit both the company and customers.
  • Transition converted customers to the appropriate team and service delivery model.
  • Collaborate with cross-functional teams and management to optimize sales processes and systems and improve customer experience.
  • Work with the Customer Success team to maintain the customer relationship management system and ensure relevant data is captured promptly.

Desired Qualifications

  • Experience selling healthcare enterprise solutions.

About the Company

Helium Health

EMR, practice management, RCM, telemedicine platform

Helium Health provides a cloud-based healthtech suite in Africa that includes electronic medical records (EMR), practice management, medical billing, revenue cycle management (RCM), and telemedicine for healthcare providers. Its platform integrates patient records, scheduling, billing, and telemedicine, with providers paying subscriptions and patients benefiting from HeliumCredit financing for care. The company differentiates itself by targeting emerging African markets with a fully integrated solution that combines provider software with patient financing and a large community of health professionals. Its goal is to digitize and streamline healthcare, improve access to care, and strengthen the financial viability of health systems in Africa and other emerging markets.

Company size
51-200
Company stage
Series B
Total funding
$60.2M
Headquarters
Lagos, Nigeria
Founded
2015

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