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Becton Dickinson

Global medical devices, lab equipment supplier

Sales Administrator

Sales OperationsUpdated on Nov 15
Full-timeGrenoble, FranceIn-person

About the Job

Requirements

  • Training focused on customer service or sales administration.
  • Significant experience in sales administration or customer service.
  • Customer-service orientation and administrative rigor.
  • Autonomy and ability to work collaboratively.
  • Oral and written communication ability.
  • Ability to manage stress, priorities, and workload.
  • Action and results orientation, with ability to analyze numerical data.
  • Advanced Excel skills, including pivot tables and basic formulas, and knowledge of Word.
  • Adaptability.
  • Intermediate English, with comfort writing in English.
  • Proficiency with ERP/CRM-type computer tools.

Responsibilities

  • Coordinate and manage responses to instrument tenders, ensuring deadlines are met and submission files are of high quality.
  • Prepare, consolidate, and administratively track tenders with sales, technical, and application teams.
  • Compile Business Unit responses and customer documents into a single response.
  • Submit tender files according to customer and internal requirements, meet deadlines for prices, references, and administrative and marketing documents, and ensure the market is set up through official notification.
  • Manage prices in Salesforce, conduct price analyses and comparisons, manage price addenda, verify credits related to customer pricing issues, and respond to group-customer questions.
  • Track price-blocked orders in OCAPI and price complaints for national groups.
  • Monitor, share, and report market trends and changes in customers.
  • Actively collaborate on service projects, including process improvements, new strategies, and new tools.
  • Manage and coordinate tender files, framework agreements, pricing offers for purchasing groups, blocked orders, claims, and laboratory movements, involving relevant internal teams and contacts as needed.
  • Act as the exclusive customer contact and redirect requests that fall outside the role's scope.
  • Enter and update prices in collaboration with sales departments, update the relevant computer systems, and communicate information to customer service, sales, commissioners, and business units.
  • Conduct BDX price analyses for group customers.

About the Company

Becton Dickinson

Global medical devices, lab equipment supplier

BD (Becton, Dickinson and Company) is a global medical technology company that designs, manufactures, and sells medical devices, laboratory equipment, and related services for hospitals, labs, clinicians, and biopharma partners. It operates in four segments: Medical Essentials (medication delivery and specimen management devices), Connected Care (medication management and advanced patient monitoring systems), BioPharma Systems (drug delivery systems for pharmaceutical partners), and Interventional (surgical, endovascular, urological, and critical care products). In addition to devices, BD offers connected software, analytics, clinical education, customer portals, and service programs to support its products. The company’s goal is to help healthcare providers improve patient outcomes by enabling safer and more efficient delivery of care through integrated devices, data, and services across the health ecosystem.

Company size
10,001+
Company stage
IPO
Headquarters
Franklin Lakes, NJ
Founded
1961

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