C

Catalent

Global contract drug formulation, manufacturing, packaging

IT Service Delivery Site Manager

IT OperationsConfirmed live in the last 24 hours
Full-timeEberbach, GermanyNo salary listedIn-person

About the Job

Requirements

  • A degree in Information Technology, Computer Science, or a related field is generally required.
  • A thorough understanding of different operational technology (OT) use cases, distinguishing them from traditional information technology, is required.
  • At least seven years of relevant professional experience is required.
  • The ability to interpret a variety of instructions in written, oral, graphical, or schedule-based form is required.
  • Fluent spoken and written German and English are essential.
  • Willingness to work outside regular hours, including weekends, evenings, or nights, when required.
  • Willingness to travel 10%.

Responsibilities

  • Manage all IT infrastructure and services at the site, including budgeting, workforce planning, and strategic alignment with global IT policies and strategies.
  • Provide functional leadership to the site IT team.
  • Coordinate with other departments to ensure IT services effectively support business operations and objectives.
  • Oversee implementation of site IT projects, ensuring completion on time, within budget, and according to specifications.
  • Understand advanced user technology issues and provide solutions based on best practices.
  • Research, evaluate, and deliver technical solutions for defined business requirements; identify alternatives and present recommendations that meet user needs and align with established standards.
  • Conduct IT procurement in accordance with company policies.
  • Coordinate local IT service providers for services including network cabling installation, copier support, and electronic waste disposal.
  • Provide third-level support for network, telecommunications, and servers.
  • Understand and follow relevant standard operating procedures (SOPs).
  • Participate in an on-call rotation for emergencies and to support special projects.
  • Communicate clearly, precisely, and accurately when status reports are required.
  • Serve as the responsible person for all site-related IT communications.
  • Provide updates on specific site requirements.
  • Perform other duties as assigned or required.

Desired Qualifications

  • Leadership or management training and relevant IT certifications may be beneficial.
  • ITIL certification is recommended.
  • Microsoft Certified Professional (MCP) or Microsoft Certified Systems Engineer (MCSE) certification is desirable.
  • Experience in pharmaceutical manufacturing and/or a laboratory environment is preferred but not required.

About the Company

Catalent

Global contract drug formulation, manufacturing, packaging

Catalent provides end-to-end contract development and manufacturing services for pharmaceutical, biotechnology, and consumer health products. Its offerings cover drug formulation, large-scale manufacturing, clinical supply, and packaging under long-term partnerships, coordinating through a connected supply chain to move products from development to market. It differentiates itself with a broad, integrated service platform and long-standing customer relationships that help clients accelerate development and ensure reliable supply. The company aims to help clients bring products to market efficiently while balancing quality, cost, and sustainability across the product lifecycle.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Franklin Township, NJ
Founded
1996

Recently Posted Jobs

Explore more opportunities at Catalent

See more jobs