Platform Product Manager Intern
TikTok
Platform Product Manager Intern
TikTok
Short-form video platform with ads
About Our Team Our Platform User Operations (PUO) Team is responsible for providing instant troubleshooting and consulting services to internal platform users. This position is mainly responsible for: receiving and resolving user queries, communicating with our engineering teams, analyzing and providing the best solutions, maintaining the SOP, writing daily reports, following the escalation process, and providing top-quality user experience. We are looking for talented individuals to join us for an internship. Our internship program offers students hands-on experience, industry exposure, and opportunities to apply their knowledge to real-world challenges while building a strong foundation for personal and professional growth. Interns will gain practical experience, explore potential career paths, and participate in social events, learning programs, and development workshops alongside industry professionals. Candidates may apply to a maximum of two positions across Our Company and its affiliates globally. Applications will be considered in the order they are submitted. Applications are reviewed on a rolling basis, so we encourage you to apply early. Please clearly state your availability in your resume, including your start and end dates. Responsibilities： -Platform Product Design & Delivery: Assist in driving platform product feature development, including requirements gathering, solution design, project execution, and launch. -Distribution Strategy Product Design: Assist in developing product strategies for intelligent moderation workflows and task assignment/distribution, with the goal of improving operational efficiency and quality. -AI Capability Productization: Assist in integrating AI capabilities into platform product development, supporting the integration and application of various AI models (e.g., LLMs) within the platform. -Data Capability Building: Assist in defining key business metrics frameworks, data definitions, and attribution logic; support the development of real-time dashboards and metric attribution dashboards. -Project Management: Track progress on key projects and collaborate with engineering, algorithm, operations, and policy teams to drive on-schedule delivery. -Daily Operations: Support day-to-day platform management, configuration, strategy analysis, case analysis, and performance evaluation to help improve refined operational capabilities.
Minimum Qualifications - Individuals who are completing or have recently completed a Bachelor's program or above, majors in Computer Science, Information Management, Artificial Intelligence, Mathematics, Data Analytics, or related fields preferred; - Language & Collaboration: Working languages are Chinese and English; Proficiency in Chinese is required primarily to facilitate coordination and communication with Chinese counterpart partners. - Experience supporting cross-regional collaboration is a plus. Preferred Qualifications - Interest & Direction: Genuine interest in internet platform governance, content safety, strategy products, or AI applications; strong sense of responsibility and intellectual curiosity. - Core Skills: Strong logical analysis, structured thinking, and cross-functional collaboration skills; ability to break down complex problems and drive execution; excellent written and verbal communication skills, with the ability to clearly articulate requirements, solutions, and conclusions. - Internship/Project Experience: Prior internship or project experience in product, strategy, operations, data analytics, or AI exploration is a plus.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is a short-form mobile video platform that lets people create, discover, and share quick videos. Users upload vertical clips, edit them with built-in tools, and browse a personalized feed powered by an algorithm that highlights relevant content. Advertisers can use in-feed ads, branded hashtags, and the Business Center to plan and measure campaigns, making it easy for brands to reach a global audience. Its goal is to inspire creativity and bring joy by helping people express themselves and by connecting brands with a wide audience.
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