Cloud Solution Architecture Manager - AI Business Solutions
About the job
- A bachelor's degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or a related field, or equivalent experience.
- At least 8 years of experience in cloud or infrastructure technologies, IT consulting or support, systems administration, network operations, software development or support, technology solutions, practice development, architecture, or consulting, or equivalent experience.
- At least 3 years of people-management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers.
- Must verify U.S. citizenship with a valid passport due to citizenship-based legal restrictions associated with supporting government agency customers.
- Must pass the Microsoft Cloud background check upon hire or transfer and every two years thereafter.
- Improve customer engagement by enhancing account coverage ratios, increasing technical capacity for Copilot and agents, and ensuring customer interactions deliver value and drive usage.
- Ensure the team shares customer feedback, insights, success stories, and strategic or technical input with engineering teams, product offerings teams, and internal communities.
- Lead the end-to-end Copilot and AI journey for customers across Chat, Microsoft 365 Copilot, Copilot Studio, Dynamics 365, and Power Platform.
- Deliver cloud-based endpoint management and virtualization solutions, and ensure the health and growth of the Dynamics 365 and Power Platform customer base.
- Drive technical skill development and training through programs such as Tech Boost, Tech Excel, and Tech Connect; develop business-value and business development manager engagement skills, and coach the team to articulate the business value of AI transformation.
- Foster continuous learning and development within the team, including sharing experiences and learnings with the broader cloud solution architect community.
- Drive the team to anticipate, identify, escalate, and mitigate blockers to accelerate solution deployment and usage.
- Align technical and business-value paths to metrics, ensure accurate milestone creation, and implement rigorous execution to drive usage excellence across the portfolio.
- Ensure the team provides a strong Unified Support experience that helps customers realize the value of their investment.
- Coach the team to use engagement opportunities to create value-added services or Unified Support opportunities for the STU to drive, contributing to growth.
- At least 12 years of experience in cloud or infrastructure technologies, IT consulting or support, systems administration, network operations, software development or support, technology solutions, practice development, architecture, or consulting, with a bachelor's degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or a related field.
- A master's degree in Computer Science, Information Technology, Engineering, Business, or a related field and at least 8 years of experience in cloud or infrastructure technologies, technology solutions, practice development, architecture, or consulting.
- At least 6 years of experience in a customer-facing role, internal and/or external.
- At least 6 years of experience leading technical projects, teams, or functions.
- A technical certification in cloud technologies, such as Azure, Amazon Web Services, Google Cloud, or security certifications.
- At least 5 years of people-management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers.
- A functional or technical certification in one or more Microsoft Dynamics 365 apps and fluency in software-as-a-service solutions from Microsoft or key competitors.
About the company
Microsoft develops software, devices, and cloud services. Windows is an operating system that runs on personal computers, Office provides productivity apps, and Azure offers cloud computing and developer tools. The company differentiates itself with a large, integrated ecosystem of software, devices, and services, plus long-standing partnerships with PC makers and a broad enterprise footprint. Its goal is to put a computer on every desk and in every home, and to extend that reach through cloud services, professional networking (LinkedIn), and gaming.
Company Size
10,001+
Company Stage
IPO
Headquarters
Redmond, Washington
Founded
1975
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Simplify's Take
What believers are saying
- Azure revenue grew 41% in FY2026, signaling durable enterprise demand for Microsoft AI infrastructure.
- Microsoft Cloud revenue hit $214 billion in FY2026, up 27% year over year.
- LinkedIn revenue rose 12% in FY2026, while new Copilot Home, Code, Autopilot launched.
What critics are saying
- Microsoft faces shareholder fraud suits filed June 2026 over Azure slowdown and AI spending.
- FTC antitrust probes target cloud, AI, and software bundling after Teams commitments.
- OpenAI and Anthropic underpin Copilot; a partner pivot can disintermediate Microsoft's AI layer.
What makes Microsoft unique
- Microsoft Azure surpassed $100 billion in FY2026, pairing cloud with Copilot across Office.
- Microsoft 365 Copilot reached 30 million paid seats by FY2026, embedding AI in workflows.
- ISOC in Defender unifies SIEM, XDR, and Sentinel inside one Microsoft security platform.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
Professional Development Budget
Conference Attendance Budget
Flexible Work Hours
Remote Work Options
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↑ 0%2 year growth
↑ 0%Accenture reported revenue of nearly $74.2 billion for fiscal year 2026, up 6.5% year-over-year, with net income of roughly $8.5 billion. The professional services firm serves approximately 9,000 clients globally with 814,000 employees. Microsoft generated revenue of nearly $331.8 billion in FY 2026, a 17.8% increase, with net income of approximately $133.7 billion. The company's net margin reached close to 40.3%. Both companies maintained a debt-to-equity ratio of approximately 0.3x. Microsoft's free cash flow reached nearly $67.0 billion, whilst Accenture's was roughly $11.6 billion. Accenture recently addressed a $25 million settlement with the Department of Justice regarding federal contracting practices. Microsoft faces securities fraud class action lawsuits involving AI and Copilot claims, alongside antitrust scrutiny and an IRS tax audit.
Microsoft is rolling out Excel Canvas through October, a feature that transforms spreadsheet data into polished reports with visualisations, metrics, and insights. The reports automatically refresh when underlying data changes. Users need access to Copilot in Excel and can customise reports using natural language prompts. The feature enters a crowded market of dashboard tools. The rollout follows mixed reception for recent Excel updates. Last week, Microsoft added a feature allowing multiple values in single cells. Earlier this year, a Copilot Dynamic Action Button faced user backlash, forcing Microsoft to make it removable. The company also abandoned the COPILOT() function in August, barely 12 months after its introduction.
Ryan Roslansky, Microsoft's executive vice president and former LinkedIn CEO, will leave the company at the end of 2026. Roslansky, who joined LinkedIn in 2009 and became CEO in 2020, cited family ties to the San Francisco Bay Area as his reason for departing. He will remain as an adviser to Microsoft CEO Satya Nadella through December. His exit follows a string of executive departures at Microsoft, including gaming chief Phil Spencer and Office executive Rajesh Jha. Roslansky moved into Microsoft 365 oversight earlier this year after Dan Shapero became LinkedIn's CEO. During Roslansky's six-year tenure leading LinkedIn, membership grew from 700 million to 1.3 billion users. LinkedIn posted 11% revenue growth for Microsoft's most recent fiscal year.
askpolly, an AI-powered market research platform, has integrated with Microsoft Copilot Cowork, allowing companies to combine social insights with sales data without uploading sensitive information to the cloud. The Ottawa-based company converts organic social media conversations into statistically valid market research in as little as two minutes. Through askpolly's API, users can merge social data with sales information directly within Microsoft Dynamics 365, Power BI, or Copilot. The platform filters out bots, influencers, and paid content before creating representative samples matched to census demographics, with underlying data refreshing every 24 hours. Anyone with a current Copilot subscription can download askpolly through Microsoft Marketplace. The platform is trusted by more than 200 companies for audience analysis, message testing, and sales forecasting.
Senator Elizabeth Warren is demanding answers from Amazon, Google, Meta, and Microsoft over $96 billion in lost federal revenue from AI-related tax breaks. Despite reporting massive revenues in Q2 2026, the tech giants saw significant tax reductions last year. Amazon paid $7.8 billion less in tax, Meta nearly $7 billion less, whilst Microsoft and Alphabet each qualified for roughly $19 billion in tax cuts. The companies are benefiting from provisions in Trump's One Big Beautiful Bill Act, including 100% bonus depreciation for AI data centres and expanded R&D tax credits. Corporate tax revenues have dropped 23% this year, largely due to these AI tax breaks. Warren and fellow lawmakers have sent letters to the companies' CEOs questioning the tax breaks and their lobbying efforts, arguing the costs have been imposed on American families through cuts to Social Security and other programmes.