Field Training Audiologist

Reports to Title: Director of Training and Education

Department/Division: Training/Commercial Sales Team

Primary Work Location:  New Jersey, New York & PA

Job Code/Classification: Salary; Exempt

Must Live in New Jersey

Position Overview

The Field Training Audiologist will contribute to sales and profitability by providing product and software training designed to increase customer knowledge, skills and familiarity with the ReSound product lines. The position also functions to provide audiological support, which includes hearing aid fitting and troubleshooting assistance, to influence buying behavior change from our customers.  This position also includes providing audiology, technical and product training to ReSound employees.

Essential Functions (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

The areas of responsibilities include:

• Regularly communicate pertinent account information to sales and management personnel
• Deliver high quality and consistent customer training
• Support sales of all products within specified geography; work closely with assigned sales teams
• Needs analysis and provide appropriate training solutions for accounts
• Represent ReSound through participation at national, state and regional meetings
• Primary events include, but are not limited to, the following: Consumer Education Seminars, Open Houses, and CEU Seminars and ongoing “in clinic” product training sessions
• Play key role in promotion and demonstration of products during launch trainings
• Provide consultative resources which will help develop the business growth
• Schedule travel independently and within corporate guidelines that maximizes effectiveness and cost efficiencies while maintaining a full schedule.
• Maintain appropriate administrative records.  This includes maintaining expenses within published corporate guidelines.
• Interact with Marketing, Sales, Customer Service, Product Management, Technical Support and Research & Development to ensure a quality customer experience
• Contribute to the enrichment and/or development of training content
• Other duties as assigned by management

Competencies (Knowledge and Skills needed for this position.)

• Follow the HR policy including all company and department policies and procedures.
• Meet all performance and behavior expectations outlined in the company performance appraisal, P2E/IDP, and those communicated by management.
• Perform responsibilities as directed achieving desired results within expected time- frames and with a high degree of quality and professionalism.
• Follow good safety practices in all activities.
• Establish and maintain positive and productive work
  relationships with all staff, customers and business partners.
• Demonstrate the behavioral and technical competencies necessary to effectively complete position responsibilities.  Take personal initiative for technical and professional development.
• Safeguard sensitive and confidential Company information.
• Strong leadership and analytical skills
• Strong interpersonal communication skills
• Able to resolve problems and complex issues at higher levels
• Excellent computer skills and proficiency using PowerPoint, Word, Outlook, SFDC (CRM) and Excel
• Ability to effectively prioritize and balance diverse work schedule and demonstrates ability to be highly organized and manage time effectively.
• Proficient with oral and written communication and with conducting presentations.

Desired Qualifications

Required Education (if necessary):

• AuD or PhD in Audiology. Master’s Degree in Audiology considered.
• Current state license in Audiology

Experience:

• Desire at least two years of hearing aid dispensing (post externship)
• Ability to travel 75% of the time (3-4 days/week average)

Travel:

• Extensive travel by air, auto and train

Other Information

Direct reports: None

Indirect reports: None

Working Environment: Field based

Physical Demands: Must be able to lift 15Ibs at a time, sitting, walking, standing

Position Type and Expected Hours of Work: Salaried position, Monday-Friday but may have evening requirements at times.

About Us

At ReSound, people with hearing loss are at the heart of what we do. In an ever-smarter world, we think big and challenge the norm so that we can transform lives through the power of sound. A life that empowers you to hear more, do more and be more than you ever thought possible.

What We Offer
As a leading medical device manufacturer, we value our employees and offer competitive wages and benefits including:
- Generous Benefits including PTO and Paid Holidays
- 401k with Company match
- Paid Parental Leave & Transition Back to Work Benefits
- Company HSA Contributions
- Free Hearing Aids for Family Members

We encourage you to apply

Even if you don’t match all the above-mentioned skills, we will gladly receive your application if you think you have transferrable skills. We highly value a mindset, motivation, and energy, that aligns with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well.

We are committed to an inclusive recruitment process

GN ReSound welcomes applicants from all backgrounds and applicants will receive equal consideration for employment. We make life sound better by developing intelligent sound solutions that transform lives through the power of sound, enabling you to hear more, do more & be more than you ever thought possible. Our integrated headset and communications solutions assist professionals in all types of businesses in being more productive. Our wireless headsets are designed to fit any lifestyle - from sports enthusiasts to commuters and office workers. Jabra is part of the GN group, which operates in more than 90 countries across the world. Founded in 1869, GN group today has more than 7,000 employees. 

Pay Transparency Notice: 

Depending on your work location, the target annual salary for this position can range from $98,000 to $108,000.  In addition, you may be eligible for a discretionary bonus.  Compensation for roles at GN depend on a wide array of factors including but not limited to location, role, skill set, and level of experience.  To remain competitive, GN offers a competitive benefits package, including annual bonuses, health insurance, a 401(k) plan, paid time off and paid holidays.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.