Entertainment Manager

Compensation Type

Hourly

Kessler Hotels

Kessler Hospitality’s portfolio of artistically inspired boutique hotels features unique design, luxurious accommodations, enriching ambiance, and intuitive service. With properties throughout Colorado, Georgia, Florida, North Carolina, and South Carolina, each hotel’s exquisite art, music, and cultural influences are intentionally approachable. Designed to inspire and create unforgettable experiences, Kessler guests are immersed in refined Bohemian luxury, whether at a cutting-edge downtown icon, a premier luxury lodge, Savannah’s entertainment destination, or an elite ski lodge. As the founding member of Marriott’s Autograph Collection, Kessler Hospitality has long championed bold, original hotels, each carefully created with distinctive style and the Individualist traveler in mind.

Location

The AAA Four Diamond JW Marriott Savannah Plant Riverside District is located in the heart of historic Savannah on the Savannah riverfront, with countless activities a short walk away. Explore the downtown Savannah shopping district, eat at one of the hotel's many restaurants, reconnect with friends at our riverside Savannah bars, or embark on one of the city's various walking tours. 

Once a power plant, Plant Riverside District represents the beauty of progress. Our three unique buildings are enriched in history, from chic architecture in the Power Plant to romantic styling in the Three Muses and contemporary maritime details in the Atlantic. Complete your experience with a relaxing visit to the hotel spa before you enjoy the vibrant nightlife in the entertainment district.

Overview

The Events Manager will be responsible for the management of all aspects and functions of the Convention Services Department in accordance with Hotel standards. Coordinates arrangements and details for clients' functions. Directs, implements and maintains a management philosophy that serves as a guide to Convention Services staff.

Responsibilities

• Responsible for the planning and execution of flawless catering and convention events while building, maintaining, and growing relationships with customers and accounts to meet and/or exceed food and beverage revenue goals.
• Oversee client functions to ensure customer satisfaction.
• Manage, coordinate and execute group assignments turned over by the Sales Department.
• Monitor all contractual agreements pertaining to meeting space, food and beverage and special concession.
• Responsible for maximizing food and beverage revenues through upselling.
• Effectively communicate to all hotel departments the information necessary to successfully execute the group’s needs while maintaining a good client relationship.
• Maintain strong client relations and ensure that event specifications are communicated and executed for a successful meeting experience for the meeting planner and attendees.
• Review sales contract as well as other important information, i.e., room block, cut-off date, special concessions and attrition clauses
• Monitor and enforce program deadline dates and work with client to release meeting space not needed to maximize hotel revenues.
• Produce and distribute banquet event orders, diagrams an event resumes.
• Effectively communicate any changes to resort departments.
• Accurately forecast group food and beverage revenues for assigned groups and affiliate business within a 5% variance.
• Partner with Group Reservations Coordinator to assure suite blocks, special room concessions, special rates, etc. are implemented per the sales agreement.
• Participate in site visits and planning meetings for upcoming groups.
• Verify deposit due dates and billing at point of turnover, to include following up on status and payment of deposits, billing type and appropriate contact updating information as necessary until departure.
• Participate in Pre/Post-Convention meetings and review bill with client.
• Other duties as required/assigned

Qualifications

• High School diploma or equivalent required and/or experience in a hotel or a related field preferred.
• At least 3 to 5 years of progressive experience in a hotel or related field preferred.
• College course work in related field helpful.
• Strong computer knowledge/skills required.
• Schedule flexibility required with some long hours possible.
• Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Maintain a warm and friendly demeanor at all times.
• Must be able to effectively communicate both verbally and written, with all level of employees, guests and vendors in an attentive, friendly, courteous and service oriented manner.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Attend all hotel required meetings and trainings.
• Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.

Benefits

Highgate offers the following benefits package for this position:

• Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance
• 401(k) Retirement Plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave (provided in accordance with applicable law)
• Employee assistance program (EAP)
• Tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

Please click here for additional benefit details for the states of Washington, Colorado, and California.

Posting Date

This job opening was posted on 11/10/26 and will remain open for at least 14 days.