Event Operations Lead

Job Description

This role is based in our 605 Third Avenue office in New York.

We are seeking an Event Operations Lead to join our New York-based Operations team within Money20/20, part of Informa Festivals.  

The Event Operations Leadwill manage the efficient and innovative operational event delivery of Money20/20 USA in Las Vegas.  

As the lead of the Event Operations pillar, they will oversee the show in its entirety, ensure timelines are adhered to, show strategy is executed within budget, and foster collaboration across all stakeholders to deliver an exceptional and impactful event experience. 

As a key driver of pre-show planning and onsite execution, the Event Operations Lead will play a pivotal role in shaping the event’s success while also contributing expertise to additional projects and events within Informa Festivals.  

Key Responsibilities

• Oversee the full event lifecycle including planning, execution and post-event activities  

• Formulate and control the operational budget in partnership with the Head of Show Operations, Show VP and the finance team 

• Collaborate and develop good-ongoing relationships with internal partners such as creative, finance, marketing, and sales while providing operational support and assistance 

• Work in partnership with the Head of Show Operations and the procurement team to secure suppliers for full event requirements ensuring strong relationships are developed and maintained. 

• Work with the Commercial Operations Lead and Content Operations Lead to oversee established processes, workflow and sign-off while continuously reviewing the workflows to identify inefficiencies 

• Manage and mentor project leads supporting on Money20/20 USA 

• Main point of contact for all venue related items such as food and beverage, internet, power, cleaning and rigging 

• In partnership with the creative team, manage all AV, feature and activation briefs from ideation to completion  

• Ensure effective control and monitoring of health and safety standards, at the event 

• Support strategic initiatives, such as sustainability and process improvement, in collaboration with the Head of Show Operations to develop and apply best practices within this operations team 

This list is not exhaustive, and there may be other activities you are required to deliver. 

Qualifications

• 3-5 Years of proven large-scale event experience, essential 
• Las Vegas tradeshow experience (Preferred) 
• Strong planning, prioritization and implementation skills with focus on detail 
• Able to think creatively and come up with bespoke ideas 
• Negotiation and financial/budget management skills 
• Self-motivated, resilient and thrives in high-performance, fast-paced environments, consistently delivering under pressure. 
• A dynamic and collaborative team player  
• Self-motivated, accountable and sets own goals 
• Flexible, open-minded and adaptable 
• Office attendance is essential. Current pattern is 3 days a week, subject to change. 
• As this role supports across shows across the different time zones, alternative work hours will be required, as necessary 
• This role is essential to the onsite delivery, so it is necessary that the successful applicant can travel, including but not limited to The Netherlands, Thailand and the United States of America. 

Additional Information

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our benefits include:

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition for great work, with global awards and kudos programs
• As an international company, the chance to collaborate with teams around the world

The salary range for this role is $95,000- $100,000 based on experience. 

This role will be advertised until 30th November 2026

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

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