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Ace Hardware

Cooperative hardware and home improvement retailer

Business Unit Manager

Procurement & SourcingConfirmed live in the last 24 hours
Full-timePanama City, Panamá Province, PanamaNo salary listed

About the Job

Requirements

  • A bachelor's degree in business administration, merchandising, marketing, supply chain, engineering, or a related field is required; equivalent relevant experience may be considered.
  • At least 7 years of business experience, including at least 5 years in merchandising, category management, buying, or product development and at least 5 years in sourcing or supplier development.
  • Demonstrated experience developing products, assortments, suppliers, and commercial programs for international markets.
  • Experience working with retailers, distributors, vendors, and cross-functional teams across cultures and geographies.
  • Regional and global brand awareness within home improvement, hardware, or related consumer-product industries.
  • Fluent written and spoken English; additional language capability relevant to assigned markets is preferred.
  • Ability to travel internationally approximately 20–30% of the time.
  • Advanced knowledge of category strategy, assortment planning, global sourcing, product development, commercialization, private label, and factory-direct business models.
  • Strong financial and analytical capability, including sales, gross profit, margin rate, cost, sourcing savings, pricing, inventory, program productivity, and business-case evaluation.
  • Demonstrated negotiation capability across product cost, terms, funding, exclusivity, distribution, and strategic supplier partnerships.
  • Ability to evaluate factories, suppliers, product quality, packaging, market relevance, capacity, compliance, and commercial risk in partnership with appropriate functional teams.
  • Proficiency in Microsoft Outlook, Word, Excel, Access, and PowerPoint.
  • Strong project leadership, prioritization, and follow-through while managing multiple complex initiatives and deadlines.
  • Ability to translate consumer, retailer, market, supplier, and financial insights into multi-year growth strategies; understand financial drivers and recommend actions that improve profitable growth; communicate clear, concise, audience-appropriate recommendations; own commitments, milestones, business results, and corrective action; define complex problems, evaluate alternatives, manage risk, and make timely decisions; convert strategy into structured plans, align resources, and drive execution; influence cross-functional outcomes without relying on direct authority; achieve competitive commercial outcomes through negotiation; identify differentiated products, programs, suppliers, and business models; and coach and mentor junior merchandising team members and project partners.

Responsibilities

  • Develop and execute multi-year category and business-growth strategies for assigned markets, retailers, and factory-direct merchandising opportunities.
  • Analyze consumer behavior, competitive activity, market trends, prior program performance, retailer needs, and financial potential to identify growth opportunities.
  • Create category roadmaps, business cases, and action plans; present recommendations to leadership and adjust strategies as business conditions change.
  • Lead the development and implementation of scalable global, regional, and retailer-specific factory-direct programs that increase sales, margin, and differentiation.
  • Identify categories with multi-retailer potential, gather input across cultures and customer types, and translate requirements into commercially viable product proposals.
  • Develop and coordinate catalogs, sales materials, convention programs, special events, and other commercialization tools to drive retailer adoption and replenishment.
  • Lead the identification, sourcing, development, commercialization, and retailer adoption of company-controlled and private-label products.
  • Partner with retailers, Sales, Sourcing, Branding, Product Development, and vendors to define specifications, positioning, packaging, target costs, and launch requirements.
  • Identify opportunities to replace lower-margin bill-through suppliers with company-controlled supply alternatives where commercially appropriate and compliant with company standards.
  • Develop supplier strategies that support product innovation, availability, margin improvement, and long-term business growth.
  • Identify, evaluate, qualify, and develop factories and suppliers in coordination with sourcing and other required functions.
  • Lead commercial negotiations for product cost, terms, funding, exclusivity, distribution opportunities, and strategic partnerships within approved authority levels.
  • Conduct supplier, showroom, trade-show, and factory visits to assess capabilities and identify regional and global opportunities.
  • Develop and manage annual sales, gross profit, margin expansion, sourcing-savings, and private-label growth plans for assigned programs.
  • Monitor business performance, vendor productivity, program adoption, and commercial results; identify risks and implement corrective actions.
  • Prepare financial analyses and business cases for new programs, supplier changes, product development, and retailer opportunities.
  • Build trusted relationships with retailers and Regional Sales Managers and serve as a senior resource for category, product, sourcing, and factory-direct opportunities.
  • Lead retailer opportunity discussions, translate market needs into actionable product programs, and support sales conversion and replenishment planning.
  • Coordinate post-sale support with Sales, Customer Service, Sourcing, and vendors to address execution issues and protect long-term relationships.
  • Lead cross-functional initiatives involving Merchandising Specialists, Sales, Branding, Sourcing, Product Development, Finance, Supply Chain, Inventory, Customer Service, Compliance, and other partners.
  • Establish roles, milestones, and accountability; communicate progress, risks, decisions, and order status to leadership and stakeholders.
  • Provide functional guidance, coaching, and knowledge transfer to Merchandising Specialists and junior merchandising team members.
  • Build strategic relationships with key vendors and brands and establish joint plans to grow assigned markets.
  • Monitor product, brand, packaging, merchandising, and sourcing trends and convert relevant insights into business opportunities.
  • Represent the company at appropriate trade shows, supplier meetings, showrooms, and industry events.

Desired Qualifications

  • Additional language capability relevant to assigned markets.
  • Working knowledge of SAP and business reporting tools.

About the Company

Ace Hardware

Cooperative hardware and home improvement retailer

Ace Hardware is a retailer-owned cooperative that operates hardware, home improvement, and paint stores through a network of independently owned retailers. It provides member stores with collective buying power, distribution, and marketing support, enabling local shops to compete with big chains while delivering community-focused service. The company earns revenue from product sales to member stores and service fees. Ace distributes major brands like Benjamin Moore, Craftsman, Weber, and its own private-label products, serving DIY homeowners and professional contractors through thousands of neighborhood stores. Its goal is to help member retailers grow and serve communities by offering a broad product assortment, reliable supply, and local service.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Augusta, KS
Founded
1924

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