I

IHG

Global hotel company

Restaurant Supervisor

Full-TimeUpdated on 10/15/2026Deadline 10/27/26
No salary listed
Mid
Japan
In Person
Food Service & HospitalityFood & Beverage Operations Management

About the job

Requirements
  • Applicants must have at least two years of service experience in a hotel, restaurant, lounge, or similar establishment.
  • Applicants must be able to communicate in English.
Responsibilities
  • Proactively inform guests about the menu and drinks.
  • Implement initiatives to promote recycling and reduce costs.
  • Report guest feedback and any problems to the manager.
  • Build and maintain good relationships within the team.
  • Participate in daily briefings and regular meetings.
  • Participate in training to improve service.
  • Provide high-quality food and beverage services in accordance with departmental standards.
  • Respond to guest complaints and feedback promptly and courteously.
  • Manage food and beverage inventory according to hotel procedures.
  • Perform other related tasks and special projects.
  • Understand occupational safety and health guidelines and act with safety as the top priority.
  • Guide, develop, and manage motivated hospitality teams.
  • Set high service standards and seek ways to exceed them to provide guests with an exceptional experience.
  • Work with the finance team to develop, monitor, and improve the budget, and maximize revenue.

About the company

I

IHG

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IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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