Senior Salesforce Administrator
Posted on 2/10/2024
Loop Returns

51-200 employees

Enhances post-purchase experience through return optimization
Company Overview
Loop Returns is a company that is transforming the e-commerce industry by turning the often problematic process of returns into a positive experience that strengthens customer-brand relationships. Their unique approach, which prioritizes empathy and wellbeing, has proven successful, with partners like Aviator Nation, Bstore, and Studs reporting significant improvements in refund rates, customer satisfaction, and retained revenue. The company's culture encourages personal growth and values employees as humans first, offering a unique and rewarding work experience.
AI & Machine Learning
Consumer Software
Data & Analytics

Company Stage

Series B

Total Funding

$149.4M

Founded

2017

Headquarters

Columbus, Ohio

Growth & Insights
Headcount

6 month growth

6%

1 year growth

17%

2 year growth

24%
Locations
Remote in USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Agile
Communications
Hubspot
Salesforce
CategoriesNew
Sales & Account Management
Product
IT & Security
Requirements
  • Salesforce Admin Certified
  • Minimum of 3+ years of experience working in and building in Salesforce Lightning
  • Experience with a modern revenue tech stack: Salesforce, Hubspot, Gong, Outreach/Salesloft, etc.
Responsibilities
  • Design and solve technical challenges with declarative solutions including advanced Flows, ETLs, and Process Builder
  • Lead and contribute to Salesforce projects from concept to completion, ensuring timely delivery and effective communication with stakeholders
  • Propose innovative, outside-of-the-box solutions to complex business challenges, leveraging Salesforce capabilities that achieve results
  • Implement integrations like PandaDocs/Docusign, Ordway billing, Salesloft/Outreach, Apollo, Hubspot, Gong, etc.
  • Champion the adoption and implementation of Salesforce Lightning features to elevate user experience and productivity
Desired Qualifications
  • Be a subject-matter expert on flow, data cleansing, and integrations
  • Have an attitude that truly nothing is “not your job.”
  • Lean into continuous improvement and an agile environment experiment, measure, reflect, and iterate