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Ezee Fiber

Fiber internet service with symmetric speeds

Technician 2 - OSP Field Operations

Telecom & Utility Field ServiceConfirmed live in the last 24 hours
Full-timeKent, WA, USA

About the Job

Requirements

  • A high school diploma or equivalent is required; technical certifications in fiber optics are a plus.
  • At least two years of fiber-splicing experience and five years of experience troubleshooting fiber-optic networks in an outside-plant environment are required.
  • Advanced competency in fiber splicing, troubleshooting, and documentation is required.
  • Familiarity with cabinet equipment installation and customer-provided equipment, including ONT and Eero, is required.
  • Experience with monitoring systems and network-terminal troubleshooting is required.
  • Basic leadership development and mentoring skills are required.
  • A valid driver's license and clean driving record are required.
  • Availability to work evenings, weekends, holidays, and on call as needed is required.
  • The role requires working outdoors in varied weather, standing, walking, bending, stooping, and kneeling for extended periods; lifting, carrying, pushing, or pulling up to 20 pounds; tolerating noise, dust, fumes, and uneven or slippery surfaces; and wearing required personal protective equipment.

Responsibilities

  • Troubleshoot, diagnose, and repair multiple customer outages (R2/C2).
  • Assist Field Operations with advanced troubleshooting.
  • Build and repair terminals and splice cases, including high-count fiber splicing up to 288-count fiber.
  • Assist Network Engineering with cabinet equipment installation.
  • Support repairs on backhaul and enterprise fiber routes.
  • Mentor and train OSP Field Operations Technician I team members.
  • Document segment-release processes and ensure compliance.
  • Use advanced monitoring systems, including Calix Cloud and Altiplano, for diagnostics and reporting.
  • Troubleshoot all network terminals, including MST, FIT, Flex-Nap, and Novux.
  • Travel daily to assigned territories, up to 30% of the time within a 10-mile radius.

Desired Qualifications

  • Technical certifications in fiber optics are a plus.

About the Company

Ezee Fiber

Fiber internet service with symmetric speeds

Ezee Fiber provides fiber internet service with symmetric speeds up to 8 Gbps and a simple pricing model. It emphasizes local support and no contracts, offering lifetime pricing and straightforward plans. How it works: The service uses fiber connections to deliver upload and download speeds that are the same (symmetric). Customers install the fiber connection at home or business, and can choose from plans with clearly stated, fixed pricing for the lifetime of the service. There are no hidden fees or contract requirements. How it differs from competitors: Unlike providers that rely on contracts or frequent price changes, Ezee Fiber focuses on no-strings-attached service, long-term price stability, and local support, delivering high speeds without gimmicks or fine print. Goal: To provide the fastest, most reliable fiber internet in a simple, transparent way with predictable pricing and supportive local service.

Company size
501-1,000
Company stage
Debt Financing
Total funding
$880M
Headquarters
Houston, TX
Founded
2021

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