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Zurich Insurance

Global insurer providing property, casualty, life

Regional Sales Manager - Southern

Business Development & PartnershipsUpdated on Nov 14
Full-timeKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaNo salary listedIn-person

About the Job

Responsibilities

  • Manage and direct employees in the sale and distribution of Strategic Business Unit products and services to achieve and sustain profitable growth, including writing new business, retaining existing accounts, providing quality service, increasing market share and product mix, and operating within Strategic Business Unit guidelines.
  • Own overall sales performance for the assigned region and ensure achievement of annual and monthly production targets.
  • Translate company targets into branch-, agency-, and activity-level action plans.
  • Monitor sales performance by branch, agency, and leader; identify gaps early and initiate corrective actions.
  • Drive consistent monthly production rather than relying on month-end or campaign-driven results.
  • Review sales mix, productivity, active-agent contribution, and business quality to identify growth opportunities.
  • Identify opportunities and develop strategies to grow existing agencies and establish or expand agency presence within the region.
  • Build relationships with key agency leaders and understand their business plans, strengths, challenges, and growth potential.
  • Develop action plans for underperforming, stagnant, or aging agencies and monitor turnaround progress.
  • Identify high-potential agencies and leaders and accelerate their development.
  • Own regional recruitment strategy and manpower targets.
  • Drive quality recruitment through Agency Leaders and Business Sales Managers.
  • Build a sustainable recruitment pipeline rather than focusing only on recruitment campaigns or events.
  • Identify and develop future agency leaders and strengthen the succession pipeline.
  • Lead, coach, and challenge Business Sales Managers and Business Sales Executives on business performance and execution.
  • Develop Business Sales Manager and Business Sales Executive capability in business planning, performance management, recruitment, agency development, and field leadership.
  • Conduct regular business reviews with Business Sales Managers, Business Sales Executives, and agency leaders.
  • Set clear expectations, follow up on commitments, and hold responsible parties accountable for agreed actions.
  • Prepare and communicate regional business plans covering sales, recruitment, activation, productivity, and agency development.
  • Convert company campaigns, product launches, and strategic initiatives into practical regional execution plans.
  • Ensure agreed actions are implemented within the timeline and deliver the intended business outcome.
  • Maintain regular field presence through branch visits, agency meetings, joint field activities, recruitment activities, and business reviews.
  • Engage directly with key agencies and leaders where intervention or acceleration is required.
  • Understand market conditions and competitor activities and translate relevant observations into business actions.
  • Ensure agency business activities comply with company policies, regulatory requirements, and applicable takaful requirements.
  • Identify business or compliance risks and ensure timely corrective action.
  • Promote a strong compliance and professional business culture across the region.
  • Collaborate with Head Office, Proposition, Operations, Training, Marketing, Compliance, Human Resources, and other functions to remove barriers to sales execution.
  • Represent regional business needs and provide clear feedback to management.

About the Company

Zurich Insurance

Global insurer providing property, casualty, life

Zurich Insurance Group provides global multi-line insurance for individuals, families, small and mid-sized businesses, public entities, and multinational corporations in more than 200 countries. Its Property & Casualty arm covers personal lines like car and home, plus a wide range of commercial coverages (property, casualty, motor fleet, marine, construction, energy, financial lines, international programs); its Life business offers protection, savings, retirement, and unit-linked products. The Farmers Group manages Farmers Exchanges in the United States. The company also provides risk engineering and prevention services to help customers reduce risk and build climate resilience, with products sold through agents, brokers, bank partners, and direct channels. Its goal is to provide financial protection and risk management solutions that help customers manage uncertainty and build resilience over the long term.

Company size
10,001+
Company stage
IPO
Headquarters
Zurich, Switzerland
Founded
1872

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