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Jones Lang LaSalle

Advises on and manages commercial real estate

Facilities Director

Facilities ManagementPosted on Nov 9
Full-time

About the Job

Requirements

  • A bachelor's degree in Engineering, Facilities Management, Business Administration, or a related field is required; a master's degree, MBA, MS Engineering, or related degree is strongly preferred.
  • At least 15 years of progressive experience in facilities management, operations, or engineering, including 7–10 years in senior leadership roles.
  • A proven track record managing large-scale facility operations with annual budgets of $10 million or more and teams of 50 or more employees.
  • Demonstrated success leading multi-site facility portfolios or complex mission-critical facilities.
  • Deep expertise in facility operations, including building systems, maintenance management, capital planning, and project delivery.
  • Experience with a Computerized Maintenance Management System (CMMS) is required.
  • In-depth knowledge of Microsoft Office products, including Word, Excel, and Outlook.
  • Strong financial acumen, including profit and loss management, budgeting, forecasting, and financial analysis.
  • Strategic thinking and business planning capabilities, including translating vision into executable plans.
  • Leadership and organizational development skills, including building and leading high-performing teams.
  • Communication and executive presence to influence C-suite leaders and board members.
  • Negotiation, contract management, and vendor relationship management skills.
  • Expert knowledge of regulatory compliance, risk management, and industry standards.
  • Candidates must be authorized to work in the United States without sponsorship.

Responsibilities

  • Provide executive-level strategic leadership for facility operations, establishing long-term vision and direction aligned with client objectives and organizational goals.
  • Develop and execute facility strategies covering operations, maintenance, capital planning, sustainability, and organizational development.
  • Drive innovation and transformation initiatives to improve operational performance and efficiency and deliver measurable business value.
  • Advise senior client leadership and executive stakeholders on facilities matters.
  • Build and maintain strategic partnerships with stakeholders, vendors, and industry partners.
  • Oversee facility operations, including engineering, maintenance, environmental health and safety, security, space planning, moves management, and facilities support services.
  • Establish performance standards, metrics, and key performance indicators across functions.
  • Implement processes, systems, and technologies to optimize facility performance, reliability, and efficiency.
  • Monitor operational performance against targets and implement corrective actions.
  • Lead continuous improvement initiatives using Lean, Six Sigma, or other methodologies to improve service delivery and eliminate waste.
  • Coordinate facility functions and service providers.
  • Develop, manage, and control operating budgets and capital expenditure plans across the facility portfolio.
  • Provide financial leadership through forecasting, variance analysis, cost optimization, and financial reporting.
  • Identify and implement cost-reduction strategies while maintaining or improving service quality and client satisfaction.
  • Negotiate contracts and service agreements with vendors, contractors, and service providers.
  • Drive procurement strategies and vendor management programs that deliver value and mitigate risk.
  • Prepare and present business cases, investment proposals, and strategic recommendations to executive leadership and client stakeholders.
  • Lead, develop, and inspire a geographically dispersed team of facilities professionals, including senior managers, engineers, technicians, coordinators, and support staff.
  • Build an organizational culture focused on accountability, collaboration, innovation, and client service.
  • Establish organizational structures, roles, and accountabilities to support effective operations and scalability.
  • Recruit, develop, and retain talent through workforce planning, succession planning, and professional development programs.
  • Conduct performance management, mentor senior leaders, and create career development pathways.
  • Foster inclusive and engaged work environments where diverse perspectives are valued.
  • Ensure compliance with applicable federal, state, and local regulations, including OSHA, EPA, building codes, and fire safety codes.
  • Maintain compliance programs covering permits, certifications, inspections, audits, and regulatory reporting.
  • Develop and implement risk-management strategies to identify, assess, and mitigate operational, safety, environmental, and business risks.
  • Lead environmental health and safety programs that promote injury-free workplaces and environmental stewardship.
  • Oversee business continuity planning, emergency preparedness, and crisis management protocols.
  • Ensure facilities are audit-ready and support regulatory inspections and third-party audits.
  • Serve as the primary executive point of contact for client leadership, building partnerships through service delivery and strategic value creation.
  • Understand client business objectives, anticipate evolving needs, and develop supporting solutions.
  • Present strategic recommendations, performance reports, and business updates to C-suite executives and boards of directors.
  • Lead client strategic planning sessions, business reviews, and continuous improvement workshops.
  • Manage stakeholder relationships across operations, finance, human resources, legal, and corporate real estate.
  • Develop long-term capital improvement plans based on facility condition assessments, lifecycle analysis, and strategic priorities.
  • Prioritize capital investments to maximize asset value, minimize operational risk, and support business objectives.
  • Oversee planning, design, and execution of major capital projects, including renovations, infrastructure upgrades, and new construction.
  • Ensure projects are delivered on time, within budget, and to quality standards while minimizing operational disruption.
  • Collaborate with design professionals, construction managers, and contractors on complex technical projects.
  • Champion innovative technologies and digital solutions for facility operations and service delivery.
  • Implement building management systems, Internet of Things sensors, predictive analytics, and data-driven decision-making tools.
  • Use data analytics and business intelligence to derive insights, optimize performance, and demonstrate value.
  • Oversee implementation and optimization of Computerized Maintenance Management Systems (CMMS) and integrated workplace management systems (IWMS).
  • Monitor emerging trends, technologies, and best practices in facilities management and corporate real estate.
  • Develop and execute sustainability strategies to reduce environmental impact, improve energy efficiency, and support corporate environmental goals.
  • Implement energy management programs, renewable energy initiatives, and greenhouse gas reduction strategies.
  • Pursue green building certifications such as LEED and WELL and promote sustainable operating practices.
  • Monitor and report environmental performance metrics and sustainability achievements.
  • Conduct regular facility site visits, inspect facilities, meet with teams, and observe operations.
  • Conduct facility tours that involve walking, climbing stairs, and accessing mechanical spaces.
  • Travel to multiple portfolio sites as required, potentially up to 25–40%.
  • Respond to facility emergencies and remain available for critical issues outside normal business hours.

Desired Qualifications

  • Working knowledge of current Good Manufacturing Practices, Good Documentation Practices, and regulatory requirements such as FDA requirements.
  • Experience in a controlled environment or cleanroom setting.
  • Professional certifications such as Certified Facility Manager (CFM), Fellow of International Facility Management Association (FMA), or similar credentials.
  • Professional Engineer (PE) license or equivalent technical certification.
  • LEED Accredited Professional (AP) or other sustainability credentials.
  • Project Management Professional (PMP) certification.
  • An MBA or advanced degree in a relevant field.
  • Experience in regulated industries such as life sciences, pharmaceuticals, biotechnology, healthcare, financial services, or data centers.
  • Experience with ISO quality management systems and regulatory compliance frameworks.
  • Background in change management and organizational transformation.
  • Experience managing third-party service provider relationships and outsourced operations models.

About the Company

Jones Lang LaSalle

Advises on and manages commercial real estate

Jones Lang LaSalle, known as JLL, advises property owners, occupiers and investors on commercial real estate worldwide. Its teams broker leases and property sales, arrange financing, value assets, manage buildings and workplaces, and oversee construction projects for businesses, institutions and governments. LaSalle Investment Management invests client capital in private property and real estate securities, while JLL Technologies develops workplace software and data tools. The company earns commissions, service fees, investment management fees and software revenue, with some client operating costs reimbursed through contracts. JLL took its current form through a 1999 merger and is headquartered in Chicago, Illinois.

Company size
10,001+
Company stage
IPO
Headquarters
Chicago, IL
Founded
1999

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