At least 5 years of crane experience is required; hydraulic, rough-terrain, and crawler crane experience is preferred.
A high school diploma or equivalent is required.
A valid driver's license is required.
Familiarity with basic computer programs, including Microsoft Word, Excel, and Outlook, is required.
Availability to work from 7 a.m. to 5 p.m., Monday through Friday, is required.
Strong internal and external customer-service skills are required, including willingness to respond to customers' emergency parts needs at any time.
Fluency in Spanish is highly desired.
The candidate must be organized and able to multitask in a fast-paced environment.
Responsibilities
Provide technical support and sell parts and attachments to crane customers.
Determine appropriate procurement and requisition strategies for crane parts and streamline purchasing to leverage vendor purchasing opportunities.
Investigate and recommend process improvements and technology purchases to improve counter and shop sales functions.
Provide training to Parts department employees on these solutions.
Collaborate with key internal and external resources and pursue ongoing self-development.
Desired Qualifications
Parts counter experience is preferred.
Experience with a computerized parts management system is preferred.
This position is the main contact for HOLT Crane Parts Counter Specialist and is responsible for the technical support and sale of parts and attachments to HOLT Crane customers. Will be responsible for determining the appropriate procurement and requisition strategies for Crane Parts, while streamlining the purchasing of these parts to leverage purchasing opportunities from vendors. Will investigate and recommend process improvements and other technology to be purchased that will improve counter and shop sales functions. Will be responsible for providing training on these solutions to Parts department employees.
The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrated alignment with the company's mission and core business values; 2) Collaboration with key internal/external resources and 3) Ongoing self-development.
Minimum 5 years of crane experience-Hydraulic, rough terrain, and crawler crane experience Preferred.
This position requires a self-motivated, energetic, detail-oriented individual with good analytical skills.
Must have a high school diploma or equivalent
Must have a valid driver's license
Familiarized with basic computer programs such as Microsoft Word, Excel, and Outlook
Able to work from 7 am to 5 pm Monday through Friday.
Strong customer service skills both internal and external, which include the willingness to respond to the customers' emergency parts needs at any time
Parts counter experience Preferred
Experience with a computerized parts management system preferred
Must be organized and able to multitask in a fast-paced environment
Fluent in Spanish is highly desired.
A punctual employee with a positive attitude.
Disclaimer:
Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.