S

Securitas

Global security services and solutions provider

Assistant Service Manager - Security Technology

Field ServiceConfirmed live in the last 24 hours
Full-timeStuttgart, Germany€50k - €70k /yrHybrid

About the Job

Requirements

  • Completed technical or commercial vocational training or degree, or an equivalent qualification.
  • Several years of professional experience in security technology.
  • In-depth knowledge in at least one of the following areas: fire alarm systems, intrusion alarm systems, video surveillance, or access control systems.
  • Demonstrated experience in technical and/or disciplinary leadership.
  • Strong organizational skills, decision-making ability, and assertiveness.
  • Strong customer and service orientation.
  • Confident internal and external communication.
  • Structured, reliable, and independent working style.
  • Very good German language skills; English is an advantage.
  • Confident use of MS Office and ideally service or ERP systems.
  • Class B driving license.

Responsibilities

  • Deputize for the regional Service Manager for Stuttgart and Baden-Württemberg in technical, disciplinary, and operational matters.
  • Take responsibility for service quality, revenue, and results.
  • Lead, motivate, and develop the regional service team.
  • Plan and coordinate service, maintenance, and fault-response assignments.
  • Plan deployment, capacity, and resources, including technicians, materials, vehicles, and subcontractors.
  • Serve as the technical contact for service technicians and service coordination.
  • Support third-level support for complex technical escalations.
  • Ensure compliance with standards, guidelines, and contractual requirements, including DIN, VdS, and SLA requirements.
  • Coordinate between service, sales, project management, and installation.
  • Check, document, and administratively close service orders.
  • Contribute to process optimization and quality improvement.
  • Represent the Service Manager in all relevant matters during absences.

Desired Qualifications

  • Experience with service or ERP systems.
  • English language skills.

About the Company

Securitas

Global security services and solutions provider

Securitas provides security services to a global client base, offering electronic security, fire and safety, and emergency planning across 47 countries. Its approach combines a skilled workforce with advanced technology to deliver tailored protection plans, monitoring, and rapid response that safeguard people and assets while managing risk. The company differentiates itself through its global scale, integration of human and digital security capabilities, agile staffing, and a client-focused model that adapts to changing market conditions. Its goal is to enable clients to focus on their core operations by reliably protecting their property, information, and people, and to grow its presence in expanding markets like China and India.

Company size
10,001+
Company stage
IPO
Headquarters
Stockholms kommun, Sweden
Founded
1972

Recently Posted Jobs

Explore more opportunities at Securitas

See more jobs