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Bertelsmann

Global media, services, and education conglomerate

Inbound Team Lead

Shipping & ReceivingConfirmed live in the last 24 hours
Full-timeMemphis, TN, USANo salary listedIn-person

About the Job

Requirements

  • High school diploma or equivalent.
  • Demonstrated receiving experience in a fast-paced distribution center environment.
  • Proven leadership experience.
  • Problem-solving, decision-making, planning, and organizational skills.
  • Proficient computer skills in Microsoft Office, including Word, Excel, and Outlook.
  • Safety knowledge.

Responsibilities

  • Be the expert in radio frequency (RF), conveyor, and SAP systems.
  • Be knowledgeable about all areas of operations and the links between them.
  • Coordinate with operations teams, including Control Tower, Inventory Control, Transportation, Inbound, Pick/Pack, Shipping, and Service Delivery, to ensure daily adherence to performance targets.
  • Monitor area activity and communicate risks of missed targets to Supervisors.
  • Coordinate and prepare recovery plans for at-risk targets with Supervision.
  • Communicate exceptions identified by teams to the Account Team, such as inbound damage and missing part numbers.
  • Follow up on issues as needed.
  • Work with the local team to identify areas of improvement and report daily efficiency.
  • Monitor inventory levels of consumables, such as boxes and packing slips, and create requisitions in SAP as needed.
  • Oversee personnel in a professional manner.
  • Investigate and repair exceptions, including overages, shortages, missing items, and damages.
  • Assign cycle counts as needed.
  • Be flexible with shift hours as needed.

About the Company

Bertelsmann

Global media, services, and education conglomerate

Bertelsmann is a global media, services, and education group made up of eight autonomous divisions, including RTL Group, Penguin Random House, BMG, and Arvato. It operates across B2B and B2C markets, with activities in broadcasting, book publishing, music rights management, and business process outsourcing. Its products range from streaming subscriptions and printed books to logistics, CRM services, and AI-powered content and rights-management tools. The company differentiates itself through a decentralized, entrepreneur-led structure that reinvests profits into content and digital infrastructure via its Boost program, backed by private foundations and the Mohn family. It aims to grow organically and through selective acquisitions while leveraging large-scale data and cross-divisional synergies to deliver personalized content and service experiences at a global scale.

Company size
10,001+
Company stage
Debt Financing
Total funding
$1.4B
Headquarters
Gütersloh, Germany
Founded
1835

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