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CVS Health

Runs pharmacies, health plans and clinics

Pharmacy Intern

PharmacyUpdated on Nov 11
InternshipSt Cloud, MN, USA$20.50 - $24.25

About the Job

Requirements

  • Be accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Attend work regularly and predictably, including nights and weekends.
  • Complete required training within the designated timeframe.
  • Concentrate on tasks over time, pivot quickly between tasks, and confirm prescription information and label accuracy.
  • Look for ways to help patients and respond appropriately to their reactions.
  • Use verbal and written communication with patients and colleagues, and apply active listening.
  • Use mathematical reasoning to determine quantities such as tablets to dispense, days' supply, and bottle counts.
  • Identify challenging patient or colleague interactions and choose an appropriate course of action.
  • Meet the physical demands of the role, including remaining upright for extended periods; lifting, scanning, bagging, reaching, repetitive finger tasks, precision control, stooping, visual acuity, and handling the stated lifting and exertion levels.
  • Convey detailed spoken instructions accurately and receive detailed information through oral communication.

Responsibilities

  • Follow company standard operating procedures at each workstation to support pharmacists and technicians in managing and improving patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-through, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Create caring and personalized patient interactions at pick-up, drive-through, and by phone; offer immunizations and other services where appropriate; resolve or escalate patient problems.
  • Offer counseling, answer medical questions, and gather patient medical history when appropriate under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
  • Complete permitted inventory activities as directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Follow applicable federal, state, and local laws, regulations, professional standards, ethical principles, and company policies, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
  • Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowed by law and supported by required training and certification.
  • Where permitted, complete additional licensure and training required by state Board of Pharmacy regulations to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the pharmacist on duty.
  • Monitor for and respond to adverse reactions and report events as required by public health rules.
  • Review and collect patient information and track and document it for each applicable patient.
  • Perform additional tasks as directed by a supervisor or manager.

Desired Qualifications

  • One or more years of related work experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to become immunization certified and, once state regulations are met, provide patient immunizations.
  • Ability to work in the home store and other market locations to meet business needs.
  • Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

About the Company

CVS Health

Runs pharmacies, health plans and clinics

CVS Health runs pharmacies, health insurance plans and medical clinics for individuals, employers and government programs across the United States. Its businesses include CVS Pharmacy, the Aetna insurer and Caremark, which manages prescription coverage and negotiates drug prices for health plans. Patients fill prescriptions in stores or by mail and receive care through walk-in clinics, primary care centers and home visits. The company earns money from prescription sales, insurance premiums, plan administration fees and clinical services, combining coverage with places to obtain treatment. Its first store opened in 1963, and its headquarters are in Woonsocket, Rhode Island.

Company size
10,001+
Company stage
IPO
Headquarters
Woonsocket, Rhode Island
Founded
1963

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