EOS IT Solutions

Global IT solutions, logistics, and support

Project Support Coordinator

Project ManagementConfirmed live in the last 24 hours

Full-timeSingaporeNo salary listedIn-person

About the Job

Requirements

Experience in project coordination, administration, or design/project support environments.
Ability to manage multiple workstreams and coordinate stakeholders.
Ability to work independently in a fast-paced environment.
Ability to solve problems and think critically.
Ability to read and interpret technical documentation or plans; training is provided where required.

Responsibilities

Manage administrative and information flow across projects, ensuring data integrity and alignment across systems.
Maintain accurate and up-to-date records across tracking tools and reporting platforms.
Support project schedules, resource allocation, and site access coordination.
Assist in developing and maintaining training materials and documentation.
Coordinate onboarding and training for new project stakeholders, vendors, and team members.
Oversee support request and ticket lifecycles from intake through resolution tracking.
Conduct initial issue triage and route requests to appropriate technical teams.
Track progress against service-level agreements and ensure timely resolution of faults and service requests.
Coordinate repair and maintenance activities with vendors and internal teams.
Support radio-frequency licensing processes, ensuring documentation accuracy and compliance.
Assist with regulatory submissions, renewals, and updates across multiple regions.
Maintain centralised records of licensing and compliance documentation.
Support research into radio-frequency requirements for new and existing deployments.

Desired Qualifications

Experience supporting infrastructure, construction, or technical projects.
Exposure to service desk or ticketing systems.
Familiarity with project tracking tools or databases.
Awareness of radio-frequency, land mobile radio, or security systems.
Interest in building technical knowledge in communications infrastructure.

Our Company

EOS IT Solutions is a global technology and logistics company, providing collaboration and business IT support services to some of the world’s leading organisations. We deliver forward-thinking solutions based on multi-domain architecture, with customer satisfaction, service excellence, and transparency at the core of everything we do.

Position Overview

This role focuses on project coordination, process management, and design support across large-scale infrastructure and communication programmes.

While the role supports Land Mobile Radio (LMR) and security-related projects, prior deep domain expertise is not essential. New joiners will be supported through a comprehensive onboarding and training programme to build technical knowledge across LMR systems, RF processes, and security infrastructure.

You will play a critical role in ensuring project data accuracy, coordination efficiency, and smooth operational delivery across multiple stakeholders.

What You Will Do

Manage administrative and information flow across projects, ensuring data integrity and alignment across systems
Maintain accurate and up-to-date records across all tracking tools and reporting platforms
Support project schedules, resource allocation, and site access coordination
Assist in the development and maintenance of training materials and documentation
Coordinate onboarding and training for new project stakeholders, vendors, and team members

Service & Operational Support

Oversee support request and ticket lifecycle from intake through to resolution tracking
Conduct initial triage of issues and route requests to appropriate technical teams
Track progress against SLAs and ensure timely resolution of faults and service requests
Coordinate with vendors and internal teams on repair and maintenance activities

Compliance & Regulatory Coordination

Support RF licensing processes, ensuring documentation accuracy and compliance
Assist with regulatory submissions, renewals, and updates across multiple regions
Maintain centralised records of licensing and compliance documentation
Support research into RF requirements for new and existing deployments

Essential Criteria

Experience in project coordination, administration, or design/project support environments
Strong organisational skills with the ability to manage multiple workstreams
Excellent communication and stakeholder coordination skills
Ability to work independently and in a fast-paced environment
Strong problem-solving and critical thinking capability
Ability to read and interpret technical documentation or plans (training provided where required)

Desired Criteria

Experience supporting infrastructure, construction, or technical projects
Exposure to service desk or ticketing systems
Familiarity with project tracking tools or databases
Awareness of RF, LMR, or security systems (advantageous but not required)
Interest in building technical knowledge in communications infrastructure

Belonging at EOS

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We welcome applications from all individuals regardless of gender, gender identity, gender reassignment, age, religion or belief, race, national origin, political opinion, sexual orientation, disability, marital or civil partnership status, or any other non-merit factor.

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#LI-AL1
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About the Company

EOS IT Solutions

Global IT solutions, logistics, and support

EOS IT Solutions helps large organizations by delivering global technology and logistics services. It coordinates IT supply, AV installation, and international deployments in 195 countries, backed by a managed-services model that handles people, processes, and technology under a single purchase order. The company works with major vendors like Cisco, Juniper, Dell, and Palo Alto to provide multi-domain solutions in security, data centers, networking, and smart building technologies, plus ongoing support. What sets EOS apart is its family-run roots combined with a global footprint and a diverse 1500+ employee team, along with WEConnect International recognition as a women-owned business and strong vendor partnerships. This mix aims to simplify complex IT programs for large enterprises and improve productivity by delivering end-to-end services, from planning and deployment to ongoing management, across multiple countries.

Company size: 501-1,000
Company stage: Debt Financing
Total funding: $100M
Headquarters: Banbridge, United Kingdom
Founded: 2008

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