Sun King

Off-grid solar home systems provider

Store Executive

Inventory Control & Cycle CountingUpdated on Nov 13

Full-timeObala, CameroonNo salary listedIn-person

About the Job

Requirements

Have a bachelor's degree or diploma from a recognized institution in any related field.
Have 2 years of hands-on experience in a service center.
Have effective communication and people skills.
Have broad knowledge of the Sun King products.
Demonstrate high levels of integrity with a proactive and positive attitude.
Have strong customer focus.
Be a team player with high levels of flexibility.
Have proven report-writing experience.
Be good with data and possess strong problem-solving skills.
Be computer literate with working proficiency in Microsoft Excel and Microsoft Word.

Responsibilities

Ensure that overall performance targets of the Sun King Stores in the area are met in terms of quality and quantity.
Receive stock and track inventory from the warehouse.
Manage and issue stock according to first-in, first-out standards.
Dispatch stocks as required.
Maintain and update stock cards.
Maintain an updated online log of goods received and goods issued.
Perform daily cycle counts on stock.
Receive faulty stock from the field and consolidate it for disposal.
Conduct monthly stocktakes.
Manage spare-parts inventory and reorders.
Prepare daily on-hand stock reports and provide details to the team.
Report on daily stock issued for replacement or replenishment.
Take custody of repair tools and tool kits.
Perform basic checks on faulty units before replacement.
Conduct basic repairs on in-warranty returns.
Ensure the center is well-maintained and tidy, and arrange the shop floor by stock-keeping unit.
Keep the repair workbench neat.
Observe safety procedures to prevent hazards at the workbench.
Welcome walk-in customers and provide assistance as necessary.
Receive faulty components, identify technical issues, and verify warranty eligibility through technical checks.
Assist Energy Officers and coordinate with the Call Center to resolve customer queries.

Location: Obala , Cameroon.

About the Role:

The Sun King Store Executive will ensure that the overall performance targets of the Sun King Stores in the area are met, both in terms of quality and quantity.

Inventory management

Receive stock and keep track of inventory from warehouse
Manage and issue out stock as per FIFO standards
Dispatch stocks as per requirement
Maintain and update stock cards
Maintain an updated Goods Received and Goods Issued log online
Perform daily cycle counts on stock
Receive faulty stock from the field and consolidate for disposal
Conduct monthly stock take
Manage all spare parts inventory and re-orders

2. Reports

Prepare daily on hand stock report and provide details to the team
Report on daily issued out stock for replacement and or replenishment

3. Repairs

Repairs and Spare Parts management
Take custody of the repair tools and tool kits
Perform basic check on the faulty units before replacement
Conduct basic repair on the in warranty returns

4. Store management

Ensure the center is well maintained tidy and that the shop floor arrangement is per SKU
Ensure neatness on the repair work bench in line
Observation of safety procedures to avert hazards at the work bench
Welcome walk-in customers and provide assistance as necessary
Receive faulty components, identify the technical issue and verify warranty eligibility through several technical checks
Assist Energy Officers and coordinate with Call Center in resolving customer queries

Have a Bachelors’ Degree or Diploma from a recognized institution in any related field.
Have 2 years’ hands on experience in a service center
Have effective communication and people skills
Have broad knowledge of the Sun King products
are able to demonstrate high levels of integrity with a proactive and positive attitude.
Have strong customer focus
are a team player with high levels of flexibility
Have proven report-writing experience
Be good with data and possess strong problem-solving skills
Are computer literate with working proficiency in MS Excel and MS Word

About the Company

Sun King

Off-grid solar home systems provider

Sun King designs, manufactures, distributes, and finances solar home energy products for off-grid communities in Africa and Asia. Its range includes solar lanterns and solar home systems with inverters and storage that can power lights, radios, phones, and household appliances, all financed through a pay-as-you-go model with small mobile money installments after a low upfront payment. The company differentiates itself with an end-to-end approach—handling product design, manufacturing, distribution, and financing—supported by a large field-agent network and strategic acquisitions like PayGo Energy to expand into clean cooking. Its goal is to increase energy access by helping households leapfrog kerosene and unreliable grids, aiming to reach millions of homes and businesses, including over 2 million in Ethiopia by 2030.

Company size: 1,001-5,000
Company stage: Debt Financing
Total funding: $864.9M
Headquarters: Chicago, IL
Founded: 2008

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