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Fundamental Hospitality

Restaurant Reception Manager

Dining, Bar & Counter ServiceUpdated on Nov 14
Full-timeDubai - United Arab EmiratesNo salary listedIn-person

About the Job

Responsibilities

  • Lead, train and develop the reception team.
  • Ensure every guest receives a warm, professional and personalised welcome.
  • Oversee daily reservations, table allocations and guest flow.
  • Manage VIP guests, special requests and guest preferences with discretion.
  • Coordinate closely with the restaurant management and front-of-house teams to ensure smooth service.
  • Maintain accurate guest records and reservation details.
  • Handle guest feedback and resolve concerns professionally and efficiently.
  • Ensure the reception area is consistently presented to the highest standard.
  • Support the recruitment, onboarding and development of reception team members.
  • Maintain excellent knowledge of the venue, menu, events and wider group portfolio.

About the Company

Company size
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Total funding
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