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Delivery Hero

Global online food delivery marketplace

Procurement Operations Manager

Procurement & SourcingConfirmed live in the last 24 hours
Full-timeBarcelona, Spain

About the Job

Requirements

  • Relevant experience in Procurement Operations, Source-to-Pay, Procure-to-Pay, or a comparable operational environment, ideally within an international organisation.
  • Proven experience leading and developing teams.
  • Strong understanding of procurement processes, systems, governance, and controls.
  • Strong analytical and problem-solving skills, with experience using data and KPIs to drive decisions and improvements.
  • Experience leading process improvement, digitalisation, automation, or transformation initiatives.
  • Strong project and stakeholder management skills, with the ability to work effectively across functions and organisational levels.
  • Strong communication skills and a proactive, solution-oriented approach.

Responsibilities

  • Lead procurement operations, ensuring efficient, accurate, and compliant execution of processes within the team's scope, including Purchase Requisition to Purchase Order.
  • Lead, coach, and develop the team, setting clear objectives and fostering a culture of ownership, collaboration, and continuous improvement.
  • Own operational KPIs and SLAs, using data and analytics to monitor performance, identify trends, and drive improvement actions.
  • Develop meaningful reporting and translate procurement data into actionable insights for leadership and key stakeholders.
  • Identify and lead opportunities to simplify, standardise, digitalise, and automate procurement processes.
  • Partner with Technology and other teams on process and system enhancements, from requirements definition and testing through implementation and adoption.
  • Ensure adherence to procurement policies, approval requirements, and internal controls, supporting strong governance and audit readiness.
  • Manage complex operational issues and escalations, driving root-cause resolution and sustainable solutions.
  • Build strong cross-functional relationships and act as a key Procurement Operations partner to Procurement, Accounts Payable, Finance Systems, and the business.

Desired Qualifications

  • Experience with SAP Ariba and SAP is highly desirable; proficiency in Excel and business intelligence/reporting tools such as Looker, Tableau, or equivalent.

About the Company

Delivery Hero

Global online food delivery marketplace

Delivery Hero SE runs a global online marketplace for food delivery and on-demand services. It connects customers with restaurants, local shops, and delivery-only Dmarts through mobile apps and websites, with orders placed and paid online and deliveries handled by its logistics network. The platform makes money mainly from commissions on each order, delivery fees, advertising, and quick-commerce services for groceries and household items. Its approach combines a wide geographic reach with multiple lines of business (restaurant delivery, groceries, and logistics), often growing by acquiring local competitors, to control both the marketplace and delivery operations and capture a large share of local on-demand commerce.

Company size
10,001+
Company stage
IPO
Headquarters
Berlin, Germany
Founded
2011

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