Training Instructor - Airport Operations

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.<br><br>Come join us to create what’s next. Let’s define tomorrow, together.<br><br><h2>Description</h2><blockquote dir="ltr"><p>At United, we offer more than jobs, we build careers. Our HR team is passionate about growing a workplace where everyone can thrive. We empower our team members to pursue unique career paths, promote a culture where all employees feel empowered to a make a measurable difference in our success, and value the achievements and advancement of our organization. Join our team and chart your own uniquely United career journey!</p><p><strong>Job Overview and Responsibilities</strong></p><p>This role delivers virtual and in-person classroom, practical, and on the job instruction for Airport Operations technical and customer service skill courses in one or more curricula.  Duties will involve assisting in identifying training requirements and related programs to assure achievement of local, regional and corporate objective.  The role will assist in the development and maintenance of course outlines and training materials and provide technical and procedural support on training subjects and issues.</p><p>This position requires extensive domestic and international travel, up to 75%.</p><ul><li>Extensive domestic and international travel delivering classroom, practical and on the job instruction for basic level technical skills courses and seminars in one or more curricula.</li><li>Supports training requirements and related programs to assure achievement of local, regional and corporate objectives.</li><li>Provides technical and procedural support in training subjects and issues.</li><li>Assist in the development and maintenance or course outlines and training materials.</li><li>Total number of classes delivered </li><li>Number of curricula certified to deliver</li><li>Number of station start up/vendor changes supported</li><li>Instructor evaluation rating</li></ul><p> </p><p style="font-family:Arial;"><span data-teams="true"><strong>This position is offered on local terms and conditions.  Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.</strong></span></p></blockquote><h2>Qualifications</h2><h3 style="font-family:Arial;margin-left:40px;">What’s needed to succeed (Minimum Qualifications):</h3><ul><li>A High School Diploma or GED equivalent</li><li>A minimum of two years satisfactory experience in Customer Service</li><li>Excellent interpersonal, communication and presentation skills. </li><li>Ability to work on own initiative and within a team.</li><li>Able to organize and priorities within a demanding environment.</li><li>Proficient computer skills within Microsoft Suite</li><li>Must be legally authorized to work in Japan for any employer without sponsorship</li><li>Must be fluent in English and Japanese (written and spoken)</li><li>Successful completion of interview required to meet job qualification</li><li>Reliable, punctual attendance is an essential function of the position</li></ul><p style="font-family:Arial;"> </p><h3 style="font-family:Arial;margin-left:40px;">What will help you propel from the pack (Preferred Qualifications):</h3><ul><li>Degree</li><li>Instructor experience in Customer Service and/or Airline industry</li></ul>