SSI Fire & Safety Holdings, LLC.

Designs and installs engineered life-safety systems

Fire Sprinkler Operations Manager

HVAC & Building SystemsConfirmed live in the last 24 hours

Full-timeMemphis, TN, USA$90k - $150k

About the Job

Requirements

At least 5 years of fire sprinkler industry experience.
Strong knowledge of wet, dry, pre-action, and deluge systems; underground fire mains; NFPA standards; and installation and service operations.
Proven leadership experience managing field personnel.
Ability to read blueprints and sprinkler plans.
Strong scheduling and coordination skills.
Knowledge of labor tracking and job costing.
Valid driver's license.

Responsibilities

Oversee day-to-day fire sprinkler operations, including new construction, tenant improvement projects, service work, inspections and testing, and underground fire line operations.
Coordinate manpower allocation and workforce planning.
Develop and manage project schedules with Superintendents and Project Managers.
Monitor labor productivity and job cost performance.
Ensure proper material procurement and equipment availability.
Manage fleet, tools, and operational assets.
Improve workflow efficiency and operational systems.
Lead Superintendents, Foremen, and field personnel.
Conduct regular jobsite visits and operational reviews.
Ensure field teams maintain high workmanship standards.
Provide coaching, accountability, and performance evaluations.
Assist in recruiting, hiring, onboarding, and retention of field employees.
Support apprenticeship and training development.
Review project budgets, labor hours, and production tracking.
Analyze job cost reports and identify cost overruns early.
Assist ownership with forecasting revenue, backlog, labor needs, and cash flow.
Improve gross profit performance through labor efficiency and operational planning.
Review change orders and operational impacts.
Help establish production goals and KPI metrics.
Enforce OSHA safety standards and company safety policies.
Ensure compliance with NFPA standards, local AHJ requirements, state licensing requirements, and company quality standards.
Conduct safety meetings and incident investigations.
Promote a strong safety culture throughout operations.
Maintain strong relationships with General Contractors, Building Owners, Facility Managers, Inspectors and AHJs, and Vendors and Suppliers.
Resolve customer concerns and operational issues professionally.
Attend project meetings and client coordination meetings.
Assist ownership with operational growth planning.
Help develop scalable operational systems and procedures.
Support expansion of service, inspections, and underground divisions.
Identify opportunities for operational improvement and profitability growth.
Visit active construction jobsites; climb ladders and navigate construction environments; occasionally lift up to 50 lbs; and travel locally, with occasional overnight travel if needed.

Desired Qualifications

NICET certification.
OSHA 30 certification.
Experience with inspection and service operations.
Experience using ServiceTrade, BuildOps, ServiceTitan, QuickBooks, Viewpoint, Microsoft Project, and Excel.
Experience in multi-branch or high-growth operations.

Fire Sprinkler Operations Manager

Position Title
Fire Sprinkler Operations Manager

Reports To
Regional Sprinkler Manager or COO

Position Summary
The Fire Sprinkler Operations Manager is responsible for overseeing the daily operations, field execution, manpower coordination, scheduling, profitability, and overall performance of the fire sprinkler division. This role manages installation, service, inspections, underground, fabrication coordination, subcontractors, and field leadership to ensure projects are completed safely, on time, within budget, and in compliance with all applicable codes and company standards.
The Operations Manager serves as the bridge between ownership, office staff, project management, and field operations while driving operational excellence, accountability, customer satisfaction, and financial performance.

Key Responsibilities
Operations Management

Oversee day-to-day fire sprinkler operations including:
- New construction
- Tenant improvement projects
- Service work
- Inspections & testing
- Underground fire line operations
Coordinate manpower allocation and workforce planning.
Develop and manage project schedules with Superintendents and Project Managers.
Monitor labor productivity and job cost performance.
Ensure proper material procurement and equipment availability.
Manage fleet, tools, and operational assets.
Improve workflow efficiency and operational systems.

Field Leadership

Lead Superintendents, Foremen, and field personnel.
Conduct regular jobsite visits and operational reviews.
Ensure field teams maintain high workmanship standards.
Provide coaching, accountability, and performance evaluations.
Assist in recruiting, hiring, onboarding, and retention of field employees.
Support apprenticeship and training development.

Financial Oversight

Review project budgets, labor hours, and production tracking.
Analyze job cost reports and identify cost overruns early.
Assist ownership with forecasting revenue, backlog, labor needs, and cash flow.
Improve gross profit performance through labor efficiency and operational planning.
Review change orders and operational impacts.
Help establish production goals and KPI metrics.

Safety & Compliance

Enforce OSHA safety standards and company safety policies.
Ensure compliance with:
- NFPA standards
- Local AHJ requirements
- State licensing requirements
- Company quality standards
Conduct safety meetings and incident investigations.
Promote a strong safety culture throughout operations.

Customer & Vendor Relations

Maintain strong relationships with:
- General Contractors
- Building Owners
- Facility Managers
- Inspectors & AHJs
- Vendors & Suppliers
Resolve customer concerns and operational issues professionally.
Attend project meetings and client coordination meetings.

Strategic Leadership

Assist ownership with operational growth planning.
Help develop scalable operational systems and procedures.
Support expansion of service, inspections, and underground divisions.
Identify opportunities for operational improvement and profitability growth.

Qualifications
Required

5–10+ years of fire sprinkler industry experience.
Strong knowledge of:
- Wet, dry, pre-action, and deluge systems
- Underground fire mains
- NFPA standards
- Installation and service operations
Proven leadership experience managing field personnel.
Ability to read blueprints and sprinkler plans.
Strong scheduling and coordination skills.
Knowledge of labor tracking and job costing.
Valid driver’s license.

Preferred

NICET Certification preferred.
OSHA 30 Certification preferred.
Experience with inspection and service operations.
Experience using:
- ServiceTrade
- BuildOps
- ServiceTitan
- QuickBooks
- Viewpoint
- Microsoft Project
- Excel
Experience in multi-branch or high-growth operations.

Key Performance Indicators (KPIs)

Gross profit margin performance
Labor productivity
On-time project completion
Safety performance
Customer satisfaction
Change order capture rate
Employee retention
Backlog execution
Inspection deficiency conversion rates
Service response times

Compensation Structure (Example)

Base Salary: $90,000–$150,000+ (depending on market and experience)
Performance Bonus Program
Company Vehicle or Vehicle Allowance
Fuel Card
Phone & Laptop
Health Benefits
PTO & Paid Holidays
Retirement Plan / 401(k)

Physical Requirements

Ability to visit active construction jobsites.
Ability to climb ladders and navigate construction environments.
Ability to occasionally lift up to 50 lbs.
Ability to travel locally and occasionally overnight if needed.

Ideal Candidate Traits

Strong leader and communicator
Highly organized
Problem solver
Results-driven
Calm under pressure
Financially aware
Team-oriented
Operationally minded
Customer-focused

About the Company

SSI Fire & Safety Holdings, LLC.

Designs and installs engineered life-safety systems

SSI Fire & Safety Holdings, LLC is a private protection company that designs, installs, and services engineered safety systems to protect people and property. It works by assessing client needs, engineering tailored fire and life-safety solutions, and fitting and maintaining the systems on site. Compared with competitors, it emphasizes a dedicated ownership structure and a focus on delivering total protection—covering design, installation, and ongoing support—so clients receive a coordinated, one-stop solution. The company’s goal is to protect lives and property for clients by providing dependable, engineered protection systems that fit each unique situation.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Memphis, TN
Founded: 1986

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