General information
City: Aurora
State: Ontario
Hospital Name: Abbotsford Animal Hospital
Job Type: Support Staff
Description & Requirements
We are looking for a dedicated and energetic Veterinary Assistant / Receptionist to join our team. In this dual-support role, you will act as the welcoming face of our clinic while providing hands-on clinical and administrative assistance to our veterinarians and technicians.
Key Responsibilities
- Clinical Support: Assist veterinary staff with patient restraint during examinations, blood draws, and X-rays.
- Facility Maintenance: Keep the reception area, exam rooms, and common spaces clean, tidy, and low-stress for animals.
- Client Service: Greet pet parents and patients warmly, answer multi-line phone calls, and manage clinic emails.
- Scheduling: Book appointments, coordinate follow-ups, and make reminder calls for vaccinations.
- Administrative Tasks: Update patient records, process financial transactions, handle billing, and manage invoices.
Qualifications & Skills
- High school diploma required; completion of a Veterinary Assistant or Medical Office Assistant program is a strong asset.
- Previous front-desk, customer service, or animal handling experience.
- Compassionate, patient, and clear communication style.
Basic computer literacy and familiarity with veterinary practice software.